Loved by 1000+ businesses
Stay On the Job. We'll Take the Calls.
Central is the AI receptionist for home service providers. It’ll answer your calls, book your jobs, and keep your business moving even when you're under a sink or up on a roof.
Whether you’re a solo plumber, electrician, HVAC tech, or general contractor, Central makes sure you never miss a lead—or look unavailable—just because you're doing the work.
full access, cancel anytime.
Trusted by hundreds of SMBs
Features
The Problem: Your Work Is Hands-On. Your Phone Shouldn't Be.
You’re mid-job. Covered in dust. Halfway up a ladder.
A new customer calls… and gets sent to voicemail.
That’s a job you might never get back.
Central makes sure that never happens.
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Answers Every Call, Every Time
Central picks up on the first ring, 24/7—including evenings, weekends, and while you’re deep in the work. No missed opportunities. No lost jobs.
Books Jobs While You Work
Central checks your availability and schedules service calls directly onto your calendar—before the caller moves on to someone else.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Captures Real Leads, Filters Junk
Name, number, service requested, and urgency are logged instantly. Spam calls? Filtered out. Real jobs? Sent straight to you.
Speaks Your Trade (Without the Scripts)
Whether it’s HVAC, electrical, plumbing, or general contracting, Central learns your services, hours, and FAQs so callers get real answers—not robotic ones.
Transferring to a human…
Hi there! This is Lora from Lora's Beauty. How can I help you?
Hi there! This is Lora from Lora's Beauty. How can I help you?
Escalates When Needed
If a client asks for you by name or if the job sounds urgent, Central hands off to you or your team with zero friction.
Summaries & Transcripts for Every Call
Know what was said, when, and why—without replaying voicemails or chasing handwritten notes.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Cancelled an appointment & Rescheduled for Next Week
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Cancellation and Rescheduling Request
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Up and Running in Minutes
Just drop in your website, pick your greeting, and forward your number. Central takes it from there.
Built for Trades Like Yours
Plumbers
Plumbers
Electricians
Electricians
HVAC Technicians
HVAC Technicians
Roofers
Roofers
Cleaners
Cleaners
Carpenters
Carpenters
General Contractors
General Contractors
Painters
Painters
Handypeople
Handypeople
If you’re working with your hands, Central’s working the phones.
If you’re working with your hands, Central’s working the phones.
If you’re working with your hands, Central’s working the phones.
Before & After
How Central Compares
Central (AI Receptionist)
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
Availability: 24/7, no breaks
Availability: 24/7, no breaks
Service Knowledge: Learns your offerings
Service Knowledge: Learns your offerings
Job Booking: Live on-call scheduling
Job Booking: Live on-call scheduling
Cost: $89 flat rate/month
Cost: $89 flat rate/month
Call Reporting: Instant transcripts & summaries
Call Reporting: Instant transcripts & summaries
Setup Time: 10 minutes
Setup Time: 10 minutes
Call Answering Services
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Availability: Weekdays, limited off-hours
Availability: Weekdays, limited off-hours
Service Knowledge: Generic scripts
Service Knowledge: Generic scripts
Job Booking: Message-taking only
Job Booking: Message-taking only
Cost: $300–$600+/month
Cost: $300–$600+/month
Call Reporting: Often delayed
Call Reporting: Often delayed
Setup Time: Days to onboard
Setup Time: Days to onboard
Testimonials
Customers love using Central
See how Central's answering service makes a positive difference.
Mark T.
CEO, Lifestyle Retial
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Sarah L.
Office Manager, Riverbend Dental
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead."
Dana M.
Partner, BrightPath Legal
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!"
Kevin R.
Practice Manager, Sage Wellness
"We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients."
Amy G.
Co-founder, Rooted Skincare
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Megan W.
Business Owner, Finders Keepers
"With Central, I'm booking more appointments than before. The receptionist learns about my client's issues, identifies relevant service items in my list, and can even provide quote."
How it works
Get Started in 3 Quick Steps
1
Tell us about your business
2
Customize your greeting + call flow
3
Forward your number
1
Tell us about your business
2
Customize your greeting + call flow
3
Forward your number
Central goes live and starts booking jobs—while you stay on the job.
FAQ
Frequently Asked Questions
What is Central, and how does it work for tradespeople?
Central’s AI receptionist for home services is an assistant designed to handle your business’ calls 24/7. It greets clients, books jobs, and provides information about your services. The AI uses natural language processing to understand and respond in a human-like manner. It can check your calendar for availability, block out appointments, and even escalate calls to a human receptionist when necessary. This ensures your customers receive professional assistance at all times.
How can an AI receptionist for trades make the client experience better?
Primarily, AI receptionists speed up the booking process. More than that, they enhance the entire customer experience. By reducing wait times and offering tailored interactions, they help clients feel both prioritized and understood.
Is your AI answering service customizable to my needs?
Central aligns with your home service business’ requirements. You can tailor the greeting messages, define hours, set up call routing rules, and specify how appointments are scheduled. Additionally, you can train the AI using your website content and documents to answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
Does your AI receptionist feel natural in conversation?
Yes. Our answering service uses conversational language, making it indistinguishable from a human receptionist. It responds to inquiries using advanced speech synthesis and understanding. If you prefer transparency, you can configure the AI to introduce itself as an AI receptionist. The goal is to provide a seamless, professional experience for your customers.
What happens if the AI cannot handle a caller’s request?
In situations where the AI encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be unobtrusive, maintaining a high standard of customer service.
What are the costs associated with your AI answering service?
Central offers a 10-day free trial of our AI receptionist for tradespeople, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features.
What is Central, and how does it work for tradespeople?
Central’s AI receptionist for home services is an assistant designed to handle your business’ calls 24/7. It greets clients, books jobs, and provides information about your services. The AI uses natural language processing to understand and respond in a human-like manner. It can check your calendar for availability, block out appointments, and even escalate calls to a human receptionist when necessary. This ensures your customers receive professional assistance at all times.
How can an AI receptionist for trades make the client experience better?
Primarily, AI receptionists speed up the booking process. More than that, they enhance the entire customer experience. By reducing wait times and offering tailored interactions, they help clients feel both prioritized and understood.
Is your AI answering service customizable to my needs?
Central aligns with your home service business’ requirements. You can tailor the greeting messages, define hours, set up call routing rules, and specify how appointments are scheduled. Additionally, you can train the AI using your website content and documents to answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
Does your AI receptionist feel natural in conversation?
Yes. Our answering service uses conversational language, making it indistinguishable from a human receptionist. It responds to inquiries using advanced speech synthesis and understanding. If you prefer transparency, you can configure the AI to introduce itself as an AI receptionist. The goal is to provide a seamless, professional experience for your customers.
What happens if the AI cannot handle a caller’s request?
In situations where the AI encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be unobtrusive, maintaining a high standard of customer service.
What are the costs associated with your AI answering service?
Central offers a 10-day free trial of our AI receptionist for tradespeople, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features.
Can Central handle multiple locations or team members?
Absolutely. Central can route calls differently depending on location, office hours, or service type. You can also configure separate escalation paths or calendars per team member or office. Whether you're a solo contractor or managing a growing firm, Central can scale with you.
Can I update the AI if my services or hours change?
Yes. You can edit your practice information, hours, FAQs, or call handling preferences anytime from your dashboard and Central will reflect the changes immediately. Whether you are updating your schedule or are adding a new service, the AI stays current without retraining.
Can I review missed calls and messages?
Yes. Every inbound call, whether answered by the AI or escalated, is logged with a call summary, message, and full transcript. You can review it anytime in your dashboard, so you’ll never miss an inquiry, service request, or follow-up opportunity.
Can Central handle businesses with irregular hours?
Yes. If your hours change weekly, no worries. You can update your availability anytime, and the AI will adjust how it greets callers, books jobs, or escalates requests. That way, your business always feels open, even when your schedule isn’t.
How is Central different from a traditional call center or answering service?
Unlike traditional call centers that rely on generic scripts and per-minute billing, Central uses AI to give personalized, on-brand responses trained on details about your practice. It answers instantly, costs a flat monthly fee, and handles more than just message-taking—it books, routes, and remembers.
Is there a way to test how Central sounds before going live?
Yes. During setup, you can preview Central’s voice, greetings, and even simulate calls before forwarding your number. That way, you know exactly how your business will sound to clients—professional, helpful, and on-brand from day one.
Can Central handle multiple locations or team members?
Absolutely. Central can route calls differently depending on location, office hours, or service type. You can also configure separate escalation paths or calendars per team member or office. Whether you're a solo contractor or managing a growing firm, Central can scale with you.
Can I update the AI if my services or hours change?
Yes. You can edit your practice information, hours, FAQs, or call handling preferences anytime from your dashboard and Central will reflect the changes immediately. Whether you are updating your schedule or are adding a new service, the AI stays current without retraining.
Can I review missed calls and messages?
Yes. Every inbound call, whether answered by the AI or escalated, is logged with a call summary, message, and full transcript. You can review it anytime in your dashboard, so you’ll never miss an inquiry, service request, or follow-up opportunity.
Can Central handle businesses with irregular hours?
Yes. If your hours change weekly, no worries. You can update your availability anytime, and the AI will adjust how it greets callers, books jobs, or escalates requests. That way, your business always feels open, even when your schedule isn’t.
How is Central different from a traditional call center or answering service?
Unlike traditional call centers that rely on generic scripts and per-minute billing, Central uses AI to give personalized, on-brand responses trained on details about your practice. It answers instantly, costs a flat monthly fee, and handles more than just message-taking—it books, routes, and remembers.
Is there a way to test how Central sounds before going live?
Yes. During setup, you can preview Central’s voice, greetings, and even simulate calls before forwarding your number. That way, you know exactly how your business will sound to clients—professional, helpful, and on-brand from day one.
Join 1,000+ businesses
Try Central Today
You don’t have time to answer every call. But you can’t afford to miss them either. Let Central turn those rings into revenue—24/7.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central Today
You don’t have time to answer every call. But you can’t afford to miss them either. Let Central turn those rings into revenue—24/7.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central Today
You don’t have time to answer every call. But you can’t afford to miss them either. Let Central turn those rings into revenue—24/7.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.