Turn
Central AI customer service tracks marketing data, qualifies leads, books meetings, and answers questions instantly, so you never miss an opportunity.
Trusted by 1000+ startups & businesses
Features
Central comes preloaded with powerful marketing features such as lead collection, meeting booking, product recommendation, automatic ad click ID and source identification, and more.
Add whatever you want to your knowledgebase.
Central will learn it.
Instantly make Central an expert in your business. Just link to your website or upload your existing documents, and Central AI will use that knowledge to answer complex customer questions with confidence.
Instantly learns from your website, help center, and FAQs.
Understands your PDFs, Word docs, and other internal files.
Delivers accurate, instant answers so your team doesn't have to.
Collect leads, book meetings, and send them to your CRM right away
Let our AI ask the right questions, qualify leads in real time, and book meetings directly on your calendar, while filtering out unqualified leads. Push leads into your own CRM, or use the free in-built Central CRM.
Define your ideal customer with simple, custom lead logic.
Automatically trigger follow-ups or handoffs to your sales team.
Fill your pipeline with qualified meetings, not endless back-and-forth.
Integrates with:
Website, SMS, WhatsApp & Socials: Works where your customers are
Your AI assistant gives every customer a direct line to your business on the channels they already use. Whether they're using live chat on your website or sending a DM, they get an instant, helpful response every time.
Connect with customers on your website, SMS, WhatsApp, and social.
Manage every conversation from one simple, unified inbox.
Maintain a single, professional brand voice across all channels.
Integrates with:
Handling 1 conversation
Track performance and improve your customer service agent on-the-go
Central gives you a real-time dashboard of every customer conversation, so you can stop guessing. See which queries are most popular and which support questions are slowing you down, all in one place.
Get instant insights with simple, real-time analytics.
Track key metrics: resolution rate, lead volume, customer satisfaction.
Optimize your scripts and strategies based on data, not just hunches.
Qualify users & take next steps with lead intake flows
Create custom lead flows that ask the right questions, qualify automatically, and instantly trigger the next best action — like booking, tagging, or follow-up.
Customize questions, logic, and qualification rules in minutes
Automatically tag, book, or route leads based on their answers
Sync everything to your CRM for seamless tracking and follow-up
1
Lead Capture
2
Lead Qualification
What is your budget?
Qualify if over $5,000
What is your timeline?
Qualify if within a month
Where are you based?
Ideally the West Coast, bonus if California
3
Actions for Central to take
Offer to book a call
Transfer to a human
Thank politely and end the call
Send Slack alert
Url Parameters:
source:
medium:
cpc
campaign:
back_to_school
term
air_max_270
referring_page:
/products/air-max-270
syncing with CRM
Automatically collect key marketing data
Central Chat automatically captures key marketing data such as click IDs, UTM parameters, referring URL, etc. that you can send to your CRM and ad platforms to optimize marketing performance.
Collect customer's UTM parameters, ad click ID, IP and more.
Sync data with your CRM and help your team make better decisions
Sync data with your ad platforms and get better conversion tracking
The perfect handoff between AI and human.
Tell Central AI customer service when to transfer to a human. Or take over conversations anytime you want with a single click.
Jump into any conversation with one-click human takeover.
Get up to speed instantly with private, AI-summarized notes.
Use AI as a copilot to help your agents find the right answers, faster.
More features
More ways Central works for you
From built-in CRM tools to real-time insights, Central includes everything you need to run faster, smarter, and more connected.
How it works
Launch a fully trained
AI agent in 60 seconds.
Just paste your website link. Central automatically learns your business and is ready to help customers instantly.
Pricing
Start Your Free Trial
Launch your AI chat agent in minutes — qualify leads, book meetings, and answer questions 24/7.
Monthly
Annual
- 20%
Standard
For small businesses needing a website chatbot
$39
/month
300 chats a month
Features included:
Customizable Website chatbot
Scheduler sync for automatic appointment booking (Calendly, Cal.com, Google Calendar)
Zapier automation (8,000+ apps)
Advanced analytics (CSAT, bot resolution rate, topic clustering)
AI-generated quick replies
Multilingual responses
Advanced lead profiles & filtering
Private notes for team
Basic analytics dashboard
Growth
For growing businesses with moderate chat volume
$99
/month
1,000 chats a month
Everything in Standard, plus:
AI responses on Instagram DMs
AI responses on WhatsApp Business
AI responses via SMS
AI responses on Facebook Messenger
Lead qualification & capture
AI-suggested knowledgebase replies
Human handoff automation
Advanced analytics (CSAT, resolution rate, topic clustering)
UTM tracking and page context awareness
Most Popular
Scale
For high-traffic sites needing omnichannel support
$299
/month
5,000 chats a month
Everything in Growth, plus:
Shopify integration with product recommendations
Webflow & Framer embeds
WordPress, Wix, Squarespace, Ghost integrations
Multi-brand workspaces
Voice calls within chat widget
Watermark removal
Watermark removal
Multi-brand workspaces
Professional
For teams needing hands-on setup and premium support
$499
/month
10,000 chats a month
Everything in Standard, plus:
Stripe integration (payments & deposits)
Dedicated onboarding specialist
We configure your AI, integrations, and workflows
Priority email & chat support
Monthly strategy calls to optimize your setup
99.9% uptime SLA
Custom escalation rules
99.9% uptime SLA
FAQ
Frequently Asked Questions
Can I embed Central as a chat widget on my website?
Definitely! Central easily integrates as a customizable chat widget directly onto your website, streamlining customer engagement and lead capture.
Is it possible to customize the appearance of the chat widget?
Yes, you can fully personalize Central's appearance, including color schemes, style, greetings, headlines, subtitles, avatars, names, quick actions, and overall tone.
Can I tailor the voice and personality of my chat agent?
Absolutely! Customize your chat agent's knowledge base, conversational tone, and personality to reflect your brand accurately.
How does Central's lead qualification work?
Lead qualification can be tailored using our predefined templates or custom criteria. Central automatically qualifies leads based on your settings, ensuring only qualified leads are escalated for meetings or human follow-up.
Can I review individual conversations?
Yes, Central allows you to access detailed chat histories directly from your dashboard for in-depth monitoring and insights.
Can multiple team members handle escalated conversations?
Absolutely! Add team members to receive instant notifications when chats require human attention, ensuring quick response times.
Can Central integrate with HubSpot, Salesforce, Pipedrive, or Zoho CRM?
Yes, Central seamlessly integrates with popular CRMs such as HubSpot, Salesforce, Pipedrive, and Zoho through Zapier, automatically syncing captured leads and interactions.
Can Central automatically book calls for me?
Yes, Central automates scheduling calls based on your predefined availability, streamlining your sales and follow-up process.
Can I track conversations and get insights?
Definitely! Central provides analytics and visualizations of conversation volumes, popular topics, customer satisfaction (CSAT) scores, lead metrics, and more.
How do I customize my chat agent's knowledge?
You can easily populate the agent's knowledge base by uploading URLs, files, or entering text directly. Supported formats include TXT, HTML, MD, PDF, DOC, and DOCX.
What integrations does Central support?
Central connects seamlessly with over 6,000 apps via Zapier, including Gmail, Notion, Google Sheets, and Calendly, allowing you to automate workflows without any coding.
What kind of automations can Central perform?
Central enables powerful automations like sending chat interactions to Slack or email, auto-creating CRM entries upon form submissions, logging interactions to Google Sheets, and triggering custom workflows based on calendar events or external forms.
