Loved by 1000+ businesses
The AI agent that captures every lead, 24/7
Central is your always-on front desk. It automatically qualifies leads, books meetings, and answers questions instantly, so you never miss an opportunity.
Trusted by hundreds of startups & businesses
Features
Features
A better experience for them.
A lighter workload for you.
Give every visitor an instant, helpful response that qualifies leads, handles support, and closes deals -
without adding to your team's headcount.
Be everywhere your customers are - instantly.
Your AI assistant gives every customer a direct line to your business on the channels they already use. Whether they're on your site or sending a DM, they get an instant, helpful response every time.
Connect with customers on your website, SMS, WhatsApp, and social.
Connect with customers on your website, SMS, WhatsApp, and social.
Manage every conversation from one simple, unified inbox.
Manage every conversation from one simple, unified inbox.
Maintain a single, professional brand voice across all channels.
Maintain a single, professional brand voice across all channels.
Handling 1 conversation
Handling 1 conversation
Conversation Volume
6/13
6/14
6/15
6/16
6/17
80
60
40
20
10
Conversation Volume
6/13
6/14
6/15
6/16
6/17
80
60
40
20
10
Know what’s working.
Fix what isn’t.
Central gives you a real-time dashboard of every customer conversation, so you can stop guessing. See which agents are closing leads and which support questions are slowing you down, all in one place.
Get instant insights with simple, real-time analytics.
Get instant insights with simple, real-time analytics.
Track the metrics that matter most: resolution rate, lead volume, and customer satisfaction.
Track the metrics that matter most: resolution rate, lead volume, and customer satisfaction.
Optimize your scripts and strategies based on data, not just hunches.
Optimize your scripts and strategies based on data, not just hunches.
Turn your knowledge base into your best support agent.
Instantly make Central an expert in your business. Just link to your website or upload your existing documents, and the AI will use that knowledge to answer complex customer questions with confidence.
Instantly learns from your website, help center, and FAQs.
Instantly learns from your website, help center, and FAQs.
Understands your PDFs, Word docs, and other internal files.
Understands your PDFs, Word docs, and other internal files.
Delivers accurate, instant answers so your team doesn't have to.
Delivers accurate, instant answers so your team doesn't have to.
Lead score
0
0
Lead score
0
0
Book meetings with the right leads, automatically
Let our AI ask the right questions, qualify leads in real time, and book meetings directly on your calendar — while gently filtering out the rest.
Define your ideal customer with simple, custom lead logic.
Define your ideal customer with simple, custom lead logic.
Automatically trigger follow-ups or handoffs to your sales team.
Automatically trigger follow-ups or handoffs to your sales team.
Fill your pipeline with qualified meetings, not endless back-and-forth.
Fill your pipeline with qualified meetings, not endless back-and-forth.
The perfect handoff between AI and human.
Let AI handle 90% of the conversations. But when a high-value lead or a complex support ticket needs a human touch, your team can take over the chat in a single click.
Jump into any conversation with one-click human takeover.
Jump into any conversation with one-click human takeover.
Get up to speed instantly with private, AI-summarized notes.
Get up to speed instantly with private, AI-summarized notes.
Use the AI as a copilot to help your agents find the right answers, faster.
Use the AI as a copilot to help your agents find the right answers, faster.
Integrations
Connect your Chat Agent to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Integrations
Connect your Chat Agent to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Integrations
Connect your Chat Agent to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
How it works
How it works
Launch a fully trained
AI agent in 60 seconds.
Just paste your website link. Central automatically learns your business and is ready to help customers instantly.
1
Create an instant expert
Central scans every page of your site to automatically learn your products, company policies, and brand voice. No manual training required.
2
Make it yours
Adjust the agent’s name, greeting, and color scheme to create a seamless brand experience for your customers. All without writing a single line of code.
3
Go live everywhere
Deploy your newly trained agent to your website, SMS, WhatsApp, and social media channels with a single click. Meet every customer with an instant, helpful answer, wherever they are.
1
Create an instant expert
Central scans every page of your site to automatically learn your products, company policies, and brand voice. No manual training required.
2
Make it yours
Adjust the agent’s name, greeting, and color scheme to create a seamless brand experience for your customers. All without writing a single line of code.
3
Go live everywhere
Deploy your newly trained agent to your website, SMS, WhatsApp, and social media channels with a single click. Meet every customer with an instant, helpful answer, wherever they are.
Pricing
Pricing
Start your 10-day free trial
Get full access to your selected plan. A valid card is required to prevent abuse.
Monthly
Annual
Save 20%
Best
Perfect for small businesses looking to test AI receptionist capabilities.
$89
/month
90 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Growth
Perfect for small businesses looking to test AI receptionist capabilities.
$199
/month
200 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Most Popular
Scale
Perfect for small businesses looking to test AI receptionist capabilities.
$399
/month
400 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Monthly
Annual
Save 20%
Best
Perfect for small businesses looking to test AI receptionist capabilities.
$89
/month
90 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Growth
Perfect for small businesses looking to test AI receptionist capabilities.
$199
/month
200 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Most Popular
Scale
Perfect for small businesses looking to test AI receptionist capabilities.
$399
/month
400 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Use-cases
Use-cases
An AI agent that speaks
your industry's language.
From medical clinics to law firms, Central is pre-trained with the common sense of your industry to handle specific needs with confidence.
Medical
Legal
Financial Services
Home Services
Restaurant
Retail
Medical, Beauty & Wellness
Central frees up your front desk by managing appointments and answering common questions about hours or insurance, so your team can focus on the patients right in front of them.
Automatically send patient intake forms before every visit.
Triage calls to the right department without putting anyone on hold.
Let patients book, reschedule, or confirm appointments 24/7 on their own.
Legal
Law firms and solo practitioners use Central to screen calls, qualify leads, and schedule initial consultations. It ensures responsiveness while filtering out spam and low-intent inquiries—freeing up valuable attorney time.
Direct potential clients to the appropriate attorney or team
Collect case details and send legal intake forms
Respond to common questions about services and rates
Financial Services
Accountants, advisors, and fintech firms use Central to handle high volumes of client inquiries, schedule consultations, and answer FAQs about services, fees, and compliance—all while maintaining a professional tone that builds trust.
Route clients to the right advisor or department automatically
Answer questions about services, fees, or locations
Promote new financial products or offers during the call
Home Services
From HVAC to appliance repair, service providers use Central to book jobs, collect service details, and route urgent requests. Even after hours, clients can still reach someone and get scheduled fast.
Take detailed service requests and issue confirmations
Answer pricing or availability questions instantly
Dispatch urgent calls directly to your technicians
Restaurant
Restaurants use Central to take reservations, answer questions about hours, menu items, and dietary options, and even manage waitlists. It reduces missed calls during busy service hours and improves customer satisfaction.
Book and confirm reservations automatically
Answer common questions about menu items, hours, or parking
Take takeout or catering orders without staff interruption
Retail
Retail stores use Central to handle product inquiries, store hours, return policy questions, and appointment bookings for in-store services. It’s like having a 24/7 front desk that never misses a call.
Share real-time product availability or inventory details
Send promotions or discounts via text during the call
Provide store hours, directions, or event info instantly
Medical
Legal
Financial Services
Home Services
Restaurant
Retail
Medical, Beauty & Wellness
Central frees up your front desk by managing appointments and answering common questions about hours or insurance, so your team can focus on the patients right in front of them.
Automatically send patient intake forms before every visit.
Triage calls to the right department without putting anyone on hold.
Let patients book, reschedule, or confirm appointments 24/7 on their own.
Legal
Law firms and solo practitioners use Central to screen calls, qualify leads, and schedule initial consultations. It ensures responsiveness while filtering out spam and low-intent inquiries—freeing up valuable attorney time.
Direct potential clients to the appropriate attorney or team
Collect case details and send legal intake forms
Respond to common questions about services and rates
Financial Services
Accountants, advisors, and fintech firms use Central to handle high volumes of client inquiries, schedule consultations, and answer FAQs about services, fees, and compliance—all while maintaining a professional tone that builds trust.
Route clients to the right advisor or department automatically
Answer questions about services, fees, or locations
Promote new financial products or offers during the call
Home Services
From HVAC to appliance repair, service providers use Central to book jobs, collect service details, and route urgent requests. Even after hours, clients can still reach someone and get scheduled fast.
Take detailed service requests and issue confirmations
Answer pricing or availability questions instantly
Dispatch urgent calls directly to your technicians
Restaurant
Restaurants use Central to take reservations, answer questions about hours, menu items, and dietary options, and even manage waitlists. It reduces missed calls during busy service hours and improves customer satisfaction.
Book and confirm reservations automatically
Answer common questions about menu items, hours, or parking
Take takeout or catering orders without staff interruption
Retail
Retail stores use Central to handle product inquiries, store hours, return policy questions, and appointment bookings for in-store services. It’s like having a 24/7 front desk that never misses a call.
Share real-time product availability or inventory details
Send promotions or discounts via text during the call
Provide store hours, directions, or event info instantly
FAQ
FAQ
Frequently Asked Questions
What is Central’s AI Receptionist, and how does it work?
Central is an AI-powered virtual receptionist and answering service that answers calls 24/7, just like a trained human. It answers every incoming call instantly, provides accurate information about your business, books appointments in real time, and captures key lead details — all without needing a human on the line. This ensures that your clients receive prompt and professional assistance at all times. Central sounds human, works instantly, and only escalates to a real person when needed, so you never miss a lead or opportunity.
How customizable is the AI Receptionist to fit my business needs?
Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.
Can the AI Receptionist integrate with my existing calendar and booking systems?
Yes. Central connects directly to your calendar, checks availability, avoids conflicts, and books appointments live during the call. It supports most major booking platforms and can sync across time zones.
Will my clients know they’re speaking with an AI, and how natural is the interaction?
The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as AI. The goal is to provide a seamless and professional experience for your clients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
How do call routing and transfers work?
Central knows when to escalate. If it hits a question it can’t answer, or the caller asks for a real person, it automatically hands off to your live receptionist — with a seamless, professional transition.
What is Central’s AI Receptionist, and how does it work?
Central is an AI-powered virtual receptionist and answering service that answers calls 24/7, just like a trained human. It answers every incoming call instantly, provides accurate information about your business, books appointments in real time, and captures key lead details — all without needing a human on the line. This ensures that your clients receive prompt and professional assistance at all times. Central sounds human, works instantly, and only escalates to a real person when needed, so you never miss a lead or opportunity.
How customizable is the AI Receptionist to fit my business needs?
Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.
Can the AI Receptionist integrate with my existing calendar and booking systems?
Yes. Central connects directly to your calendar, checks availability, avoids conflicts, and books appointments live during the call. It supports most major booking platforms and can sync across time zones.
Will my clients know they’re speaking with an AI, and how natural is the interaction?
The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as AI. The goal is to provide a seamless and professional experience for your clients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
How do call routing and transfers work?
Central knows when to escalate. If it hits a question it can’t answer, or the caller asks for a real person, it automatically hands off to your live receptionist — with a seamless, professional transition.
How does Central compare with Smith AI, Ruby Receptionist or RingCentral AI Receptionist?
Central offers a more affordable, fully AI-powered solution with no agents or call centers involved unless needed. Unlike competitors that rely on live agents, Central offers instant responses 24/7, real-time appointment booking, natural conversation, and zero wait times, all for a fraction of the cost.
How 'Human-like' or 'Natural-sounding' is Central AI Receptionist?
Very. Central uses advanced conversational AI to mimic human tone, flow, and intent — including pauses, empathy, and context. Most callers can’t tell the difference.
Can I use Central to create a multilingual AI Receptionist?
Multilingual capabilities are in development. Currently, Central operates in English, but support for additional languages is coming soon.
Will Central integrate with my CRM system?
Yes. Central integrates with over 6,000+ tools through Zapier, and direct CRM integrations (like HubSpot and Salesforce) are coming soon. You can export call data or push it to your systems automatically.
How much does your answering service cost?
Pricing starts at $89/month for 90 calls. All plans include appointment booking, lead capture, call summaries, and 24/7 service. You can try Central free for 10 days.
AI vs Hybrid: Which approach do you use?
Central is AI-first with optional human backup. The AI handles 90–95% of calls, and escalates to a live receptionist only when needed. This gives you speed, coverage, and consistency, without the overhead.
How does Central compare with Smith AI, Ruby Receptionist or RingCentral AI Receptionist?
Central offers a more affordable, fully AI-powered solution with no agents or call centers involved unless needed. Unlike competitors that rely on live agents, Central offers instant responses 24/7, real-time appointment booking, natural conversation, and zero wait times, all for a fraction of the cost.
How 'Human-like' or 'Natural-sounding' is Central AI Receptionist?
Very. Central uses advanced conversational AI to mimic human tone, flow, and intent — including pauses, empathy, and context. Most callers can’t tell the difference.
Can I use Central to create a multilingual AI Receptionist?
Multilingual capabilities are in development. Currently, Central operates in English, but support for additional languages is coming soon.
Will Central integrate with my CRM system?
Yes. Central integrates with over 6,000+ tools through Zapier, and direct CRM integrations (like HubSpot and Salesforce) are coming soon. You can export call data or push it to your systems automatically.
How much does your answering service cost?
Pricing starts at $89/month for 90 calls. All plans include appointment booking, lead capture, call summaries, and 24/7 service. You can try Central free for 10 days.
AI vs Hybrid: Which approach do you use?
Central is AI-first with optional human backup. The AI handles 90–95% of calls, and escalates to a live receptionist only when needed. This gives you speed, coverage, and consistency, without the overhead.
Join 1,000+ businesses
Who’s handling your leads when you’re offline?
Don’t let slow replies kill conversions. Let AI handle the first message.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who’s handling your leads when you’re offline?
Don’t let slow replies kill conversions. Let AI handle the first message.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who’s handling your leads when you’re offline?
Don’t let slow replies kill conversions. Let AI handle the first message.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.