★★★★★ Trusted by 1,000+ businesses
Central brings AI agents, trained specialists and purpose-built tools into one operating system for customer operations and sales.
Central AI handles the repeatable. Wing handles the human.
Customers do not wait patiently while your team catches up.
Central keeps conversations and work moving with AI agents, then brings in trained Wing specialists when a task requires judgement, secure access or a real human conversation.
Languages supported natively
new leads caught with instrant follow-up
Interactions resolved
by AI without escalation
One place to run the work before and after the sale
Central connects customer operations and sales management, so every conversation, lead, task and follow-up moves through one system—not a patchwork of disconnected tools.
One inbox for every conversation.
Calls, texts, emails, web chats, WhatsApp and social messages arrive in one place, with the full history and context attached.
The next step happens automatically.
Central schedules appointments, sends follow-ups, updates your systems and routes work to the right agent or specialist.
Every answer starts with the right context.
Give agents and specialists access to the same business knowledge, customer history, policies and processes.
Industries we work with
They call after hours. They send messages during lunch. They fill out forms while your team is busy. They ask questions in the channel that is easiest for them, not the one your team is watching.
WHAT WE SOLVE
When a customer reaches out, every minute matters.
Central brings AI agents and Wing’s trained specialists together to answer customers, follow up on opportunities and keep work moving, even when your team is unavailable.
Languages supported natively
Companies served by Wing
Trained specialists in Wing’s delivery network
Across 200+ verified reviews
See how Provida uses Central and Wing to respond faster, support more patients and keep essential work from piling up.
The work comes in. Central gets it done.
No new system for your team to babysit. Central works across the tools you already use, handles the repeatable work with AI, and brings in a trained specialist when the job needs a person.
One workflow. The right worker at every step.
AI agents handle the volume
Answer conversations, qualify requests, schedule appointments, follow up and update connected systems.
Wing specialists handle the exceptions
Both work inside Central
Trained people who already run healthcare back offices
Ten thousand companies served. Specialists who work denials, appeals, peer-to-peers and the calls that need a human voice.
Agents that work the portals and practice systems
Signs in, submits, chases a determination and writes the result back. Runs nights, weekends and holidays without a queue forming.
Customers love running on Central.
Businesses use Central to answer faster, book more appointments, reduce manual follow-up, and keep customer work moving without adding more tools or headcount.
"I used to miss half my calls while I was up in an attic. Now Central answers every one and books the job, including 31 after-hours jobs last month."
Marcus Reyes.
Owner, Reyes Heating & Air
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!"
Dana M.
Partner, BrightPath Legal
ALL IN ONE
Integrate with 8,000+ apps instantly
Central works with the tools your business already uses. Leads, calls, messages, meetings, tasks, payments, and CRM data stay in sync automatically.
Send us tomorrow's schedule.
We will verify it and show you what your team would have missed.
BAA signed before any patient data moves. You see our security documentation first.
