Turn

Instagram

chats into customers

Central AI customer service tracks marketing data, qualifies leads, books meetings, and answers questions instantly, so you never miss an opportunity.

Start free today

Book a demo

Central Chat

Chats

Leads

Insights

Integrations

Total Chats

92

Avg. Response time

8 sec

Bot Resolution rate

95%

Customer Satisfaction

4.5/5

Active Chats

View All in Messenger

Central Chat

Chats

Leads

Insights

Integrations

Total Chats

92

Avg. Response time

8 sec

Bot Resolution rate

95%

Customer Satisfaction

4.5/5

Active Chats

View All in Messenger

Central Chat

Chats

Leads

Insights

Integrations

Total Chats

92

Avg. Response time

8 sec

Bot Resolution rate

95%

Customer Satisfaction

4.5/5

Active Chats

View All in Messenger

Trusted by hundreds of startups & businesses

Features

Made to outperform all
human and AI agents

Made to outperform all human and AI agents

Central comes preloaded with powerful marketing features such as lead collection, meeting booking, product recommendation, automatic ad click ID and source identification, and more.

Start free today

Book a demo

Add whatever you want to your knowledgebase.
Central will learn it.

Instantly make Central an expert in your business. Just link to your website or upload your existing documents, and Central AI will use that knowledge to answer complex customer questions with confidence.

Instantly learns from your website, help center, and FAQs.

Understands your PDFs, Word docs, and other internal files.

Delivers accurate, instant answers so your team doesn't have to.

Collect leads, book meetings, and send them to your CRM right away

Let our AI ask the right questions, qualify leads in real time, and book meetings directly on your calendar, while filtering out unqualified leads. Push leads into your own CRM, or use the free in-built Central CRM.

Define your ideal customer with simple, custom lead logic.

Automatically trigger follow-ups or handoffs to your sales team.

Fill your pipeline with qualified meetings, not endless back-and-forth.

Website, SMS, WhatsApp & Socials: Works where your customers are

Your AI assistant gives every customer a direct line to your business on the channels they already use. Whether they're using live chat on your website or sending a DM, they get an instant, helpful response every time.

Connect with customers on your website, SMS, WhatsApp, and social.

Manage every conversation from one simple, unified inbox.

Maintain a single, professional brand voice across all channels.

Integrates with:

Handling 1 conversation

Conversation Volume

6/13

6/14

6/15

6/16

6/17

Conversation Volume

6/13

6/14

6/15

6/16

6/17

Track performance and improve your customer service agent on-the-go

Central gives you a real-time dashboard of every customer conversation, so you can stop guessing. See which queries are most popular and which support questions are slowing you down, all in one place.

Get instant insights with simple, real-time analytics.

Track key metrics: resolution rate, lead volume, customer satisfaction.

Optimize your scripts and strategies based on data, not just hunches.

Qualify users & take next steps with lead intake flows

Create custom lead flows that ask the right questions, qualify automatically, and instantly trigger the next best action — like booking, tagging, or follow-up.

Customize questions, logic, and qualification rules in minutes

Automatically tag, book, or route leads based on their answers

Sync everything to your CRM for seamless tracking and follow-up

Lead Capture

Lead Qualification

What is your budget?

Qualify if over $5,000

What is your timeline?

Qualify if within a month

Where are you based?

Ideally the West Coast, bonus if California

Actions for Central to take

Offer to book a call

Transfer to a human

Thank politely and end the call

Send Slack alert

Lead Capture

Lead Qualification

What is your budget?

Qualify if over $5,000

What is your timeline?

Qualify if within a month

Where are you based?

Ideally the West Coast, bonus if California

Actions for Central to take

Offer to book a call

Transfer to a human

Thank politely and end the call

Send Slack alert

Url Parameters:

source:

Facebook

medium:

cpc

campaign:

back_to_school

term

air_max_270

referring_page:

/products/air-max-270

syncing with CRM

Url Parameters:

source:

Facebook

medium:

cpc

campaign:

back_to_school

term

air_max_270

referring_page:

/products/air-max-270

syncing with CRM

Automatically collect key marketing data

Central Chat automatically captures key marketing data such as click IDs, UTM parameters, referring URL, etc. that you can send to your CRM and ad platforms to optimize marketing performance.

Collect customer's UTM parameters, ad click ID, IP and more.

Sync data with your CRM and help your team make better decisions

Sync data with your ad platforms and get better conversion tracking

The perfect handoff between AI and human.

Tell Central AI customer service when to transfer to a human. Or take over conversations anytime you want with a single click.

Jump into any conversation with one-click human takeover.

Get up to speed instantly with private, AI-summarized notes.

Use AI as a copilot to help your agents find the right answers, faster.

Integrations

Integrate with 8,000+ apps instantly

Central works with your existing tools. Leads, calls, and data sync automatically.

Start free today

Book a demo

Zapier
Cal.com
Pipedrive
Zendesk
Twilio
Salesforce
Shopify
Slack
Stripe
Woo Commerce
Big Commerce
Simple Practice
Housecall Pro

Hubspot
Calendly
Typeform
Square
Intuit
Setmore
Zoho
Formstack
Framer
Whatsapp
Instagram
Facebook
Clio

Integrations

Integrate with 8,000+ apps instantly

Central works with your existing tools. Leads, calls, and data sync automatically.

Start free today

Book a demo

Zapier
Cal.com
Pipedrive
Zendesk
Twilio
Salesforce
Shopify
Slack
Stripe
Woo Commerce
Big Commerce
Simple Practice
Housecall Pro

Hubspot
Calendly
Typeform
Square
Intuit
Setmore
Zoho
Formstack
Framer
Whatsapp
Instagram
Facebook
Clio

More features

More ways Central works for you

From built-in CRM tools to real-time insights, Central includes everything you need to run faster, smarter, and more connected.

Anna G.

Qualified

anna@gmail.com

Asked about pricing for group sessions

2:17 PM

George M.

Qualified

george@gmail.com

Asked about pricing for group sessions

4:29 PM

Anna G.

Qualified

anna@gmail.com

Asked about pricing for group sessions

2:17 PM

Hubspot

Pipedrive

Zoho

Free built-in CRM

Track, qualify, and export leads instantly with a built-in CRM that integrates with your existing CRM.

Anna G.

Qualified

anna@gmail.com

Asked about pricing for group sessions

2:17 PM

George M.

Qualified

george@gmail.com

Asked about pricing for group sessions

4:29 PM

Anna G.

Qualified

anna@gmail.com

Asked about pricing for group sessions

2:17 PM

Free built-in CRM

Track, qualify, and export leads instantly with a built-in CRM that integrates with your existing CRM.

Schedule a call

Quick AI reply

Quick Actions

Upload a file

Send a link

Request callback

Quick actions in chat

One-click booking, callbacks, file downloads, and external links — right inside the chat window.

Schedule a call

Quick AI reply

Quick Actions

Upload a file

Send a link

Request callback

Quick actions in chat

One-click booking, callbacks, file downloads, and external links — right inside the chat window.

Luna (Receptionist)

Jack (Sales)

Diego (Support)

Easy agent management

Create multiple agents with different names, avatars, and instructions — switch or edit anytime.

Luna (Receptionist)

Jack (Sales)

Diego (Support)

Easy agent management

Create multiple agents with different names, avatars, and instructions — switch or edit anytime.

Pricing

Start Your Free Trial

Launch your AI chat agent in minutes — qualify leads, book meetings, and answer questions 24/7.

Monthly

Annual

- 20%

Standard

For small businesses needing a website chatbot

$39

/month

300 chats a month

Features included:

Customizable Website chatbot

Scheduler sync for automatic appointment booking (Calendly, Cal.com, Google Calendar)

Zapier automation (8,000+ apps)

Advanced analytics (CSAT, bot resolution rate, topic clustering)

AI-generated quick replies

Multilingual responses

Advanced lead profiles & filtering

1 admin user included

Start free today

Growth

For growing businesses with moderate chat volume

$99

/month

1,000 chats a month

Everything in Standard, plus:

AI responses on Instagram DMs

AI responses on WhatsApp Business

AI responses via SMS

AI responses on Facebook Messenger

Lead qualification & capture

AI-suggested knowledgebase replies

Human handoff automation

1 admin user + 3 regular users

Grow faster

Scale

For high-traffic sites needing omnichannel support

$299

/month

5,000 chats a month

Everything in Growth, plus:

Shopify integration with product recommendations

Webflow & Framer embeds

WordPress, Wix, Squarespace, Ghost integrations

Multi-brand workspaces

Voice calls within chat widget

Watermark removal

3 admin users + 10 regular users

Scale up

Professional

For teams needing hands-on setup and premium support

$499

/month

10,000 chats a month

Everything in Standard, plus:

Stripe integration (payments & deposits)

Dedicated onboarding specialist

We configure your AI, integrations, and workflows

Priority email & chat support

Monthly strategy calls to optimize your setup

99.9% uptime SLA

5 admin users + 15 regular users

Go Professional

FAQ

Frequently Asked Questions

Can I embed Central as a chat widget on my website?

Definitely! Central easily integrates as a customizable chat widget directly onto your website, streamlining customer engagement and lead capture.

Can I embed Central as a chat widget on my website?

Definitely! Central easily integrates as a customizable chat widget directly onto your website, streamlining customer engagement and lead capture.

Is it possible to customize the appearance of the chat widget?

Yes, you can fully personalize Central's appearance, including color schemes, style, greetings, headlines, subtitles, avatars, names, quick actions, and overall tone.

Is it possible to customize the appearance of the chat widget?

Yes, you can fully personalize Central's appearance, including color schemes, style, greetings, headlines, subtitles, avatars, names, quick actions, and overall tone.

Can I tailor the voice and personality of my chat agent?

Absolutely! Customize your chat agent's knowledge base, conversational tone, and personality to reflect your brand accurately.

Can I tailor the voice and personality of my chat agent?

Absolutely! Customize your chat agent's knowledge base, conversational tone, and personality to reflect your brand accurately.

How does Central's lead qualification work?

Lead qualification can be tailored using our predefined templates or custom criteria. Central automatically qualifies leads based on your settings, ensuring only qualified leads are escalated for meetings or human follow-up.

How does Central's lead qualification work?

Can I review individual conversations?

Yes, Central allows you to access detailed chat histories directly from your dashboard for in-depth monitoring and insights.

Can I review individual conversations?

Yes, Central allows you to access detailed chat histories directly from your dashboard for in-depth monitoring and insights.

Can multiple team members handle escalated conversations?

Absolutely! Add team members to receive instant notifications when chats require human attention, ensuring quick response times.

Can multiple team members handle escalated conversations?

Absolutely! Add team members to receive instant notifications when chats require human attention, ensuring quick response times.

Can Central integrate with HubSpot, Salesforce, Pipedrive, or Zoho CRM?

Yes, Central seamlessly integrates with popular CRMs such as HubSpot, Salesforce, Pipedrive, and Zoho through Zapier, automatically syncing captured leads and interactions.

Can Central integrate with HubSpot, Salesforce, Pipedrive, or Zoho CRM?

Yes, Central seamlessly integrates with popular CRMs such as HubSpot, Salesforce, Pipedrive, and Zoho through Zapier, automatically syncing captured leads and interactions.

Can Central automatically book calls for me?

Yes, Central automates scheduling calls based on your predefined availability, streamlining your sales and follow-up process.

Can Central automatically book calls for me?

Yes, Central automates scheduling calls based on your predefined availability, streamlining your sales and follow-up process.

Can I track conversations and get insights?

Definitely! Central provides analytics and visualizations of conversation volumes, popular topics, customer satisfaction (CSAT) scores, lead metrics, and more.

Can I track conversations and get insights?

Definitely! Central provides analytics and visualizations of conversation volumes, popular topics, customer satisfaction (CSAT) scores, lead metrics, and more.

How do I customize my chat agent's knowledge?

You can easily populate the agent's knowledge base by uploading URLs, files, or entering text directly. Supported formats include TXT, HTML, MD, PDF, DOC, and DOCX.

How do I customize my chat agent's knowledge?

You can easily populate the agent's knowledge base by uploading URLs, files, or entering text directly. Supported formats include TXT, HTML, MD, PDF, DOC, and DOCX.

What integrations does Central support?

Central connects seamlessly with over 6,000 apps via Zapier, including Gmail, Notion, Google Sheets, and Calendly, allowing you to automate workflows without any coding.

What integrations does Central support?

Central connects seamlessly with over 6,000 apps via Zapier, including Gmail, Notion, Google Sheets, and Calendly, allowing you to automate workflows without any coding.

What kind of automations can Central perform?

Central enables powerful automations like sending chat interactions to Slack or email, auto-creating CRM entries upon form submissions, logging interactions to Google Sheets, and triggering custom workflows based on calendar events or external forms.

What kind of automations can Central perform?