One inbox. Every channel.
Turn cold leads into booked meetings without lifting a finger
One inbox. Every channel.
Connect all your support channels to a single AI-powered inbox. Answer calls, messages, and emails from one place—24/7.
Free trial • Cancel anytime • Set up in minutes
Phone
Web Chat
SMS
Shopify
Slack
Central
Phone Calls
Web Chat
SMS
Shopify
Slack
Central
Phone Calls
Web Chat
SMS
Shopify
Slack
Trusted by hundreds of startups & businesses
All Channels
Connect every touchpoint
Seven channels, one inbox. Your AI handles them all with the same level of care.
Phone Calls
AI voice agent answers, qualifies leads, and routes calls 24/7
Voicemail transcription
Call recording
Smart routing
Phone Calls
AI voice agent answers, qualifies leads, and routes calls 24/7
Voicemail transcription
Call recording
Smart routing
Web Chat
Embed a chat widget on your website for instant support
Al auto-responses
File sharing
Typing indicators
Web Chat
Embed a chat widget on your website for instant support
Al auto-responses
File sharing
Typing indicators
SMS
Two-way text messaging with Al-powered smart responses
Bulk messaging
Auto-replies
Opt-out management
SMS
Two-way text messaging with Al-powered smart responses
Bulk messaging
Auto-replies
Opt-out management
Meet customers on the world's most popular messaging app
WhatsApp Business API
Rich media
Quick replies
Meet customers on the world's most popular messaging app
WhatsApp Business API
Rich media
Quick replies
Al-powered email support with smart routing and auto-responses
Smart inbox
Auto-drafts
Priority detection
Al-powered email support with smart routing and auto-responses
Smart inbox
Auto-drafts
Priority detection
Facebook Messenger
Support customers directly through Facebook in real- time
Page integration
Automated responses
Lead capture
Facebook Messenger
Support customers directly through Facebook in real- time
Page integration
Automated responses
Lead capture
Instagram DM
Manage Instagram Direct Messages at scale effortlessly
Story replies
Quick responses
Media support
Instagram DM
Manage Instagram Direct Messages at scale effortlessly
Story replies
Quick responses
Media support
Shopify
AI-powered commerce support and lead capture for your store
Live chat + order lookup
Customer & order sync
Post-purchase automation
Shopify
AI-powered commerce support and lead capture for your store
Live chat + order lookup
Customer & order sync
Post-purchase automation
Slack
AI updates where your team works - turning chats into actions
Channel alerts & summaries
Task creation from chats
Real-time alerts & approvals
Slack
AI updates where your team works - turning chats into actions
Channel alerts & summaries
Task creation from chats
Real-time alerts & approvals
More features
Built for modern support teams
Everything you need to deliver exceptional customer experiences.
AI-Powered Responses
Get intelligent response suggestions based on your knowledge base and past conversations.
Team Collaboration
Assign tickets, leave internal notes, and collaborate seamlessly with your team.
Analytics & Insights
Track response times, resolution rates, and customer satisfaction across all channels.
24/7 Availability
Al handles inquiries around the clock, escalating to humans when needed.
Enterprise Security
SOC 2 compliant with end-to-end encryption and role-based access control.
Smart Routing
Automatically route conversations to the right team member based on skill and availability.
Integrations
Bring Central into your workflow - not the other way around.
Bring Central into your workflow - not the other way around.
Whether you're enrolling one contact or 10,000, Central SDR has you covered with manual, automated, and AI-powered enrollment options.
Whether you're enrolling one contact or 10,000, Central SDR has you covered with manual, automated, and AI-powered enrollment options.
Testimonials
Customers love using Central
See how Central's answering service makes a positive difference.
Rahul Mehta
Customer Success Manager
“We moved all our support channels into one inbox and the difference was immediate. Our team now responds faster and stays fully aligned across conversations.”
Rahul Mehta
Customer Success Manager
“We moved all our support channels into one inbox and the difference was immediate. Our team now responds faster and stays fully aligned across conversations.”
Sofia Garcia
Marketing Lead
“Managing WhatsApp, Instagram, and email separately was chaotic. This platform brought everything together and made support feel effortless.”
Sofia Garcia
Marketing Lead
“Managing WhatsApp, Instagram, and email separately was chaotic. This platform brought everything together and made support feel effortless.”
Daniel Roberts
Support Operations Head
“The AI reply suggestions save our agents a lot of time without sounding robotic. It’s a real productivity boost for our team.”
Daniel Roberts
Support Operations Head
“The AI reply suggestions save our agents a lot of time without sounding robotic. It’s a real productivity boost for our team.”
Mark Wilson,
Founder
“Setup was quick and the interface is very intuitive. Even new team members were comfortable using it from day one.”
Mark Wilson,
Founder
“Setup was quick and the interface is very intuitive. Even new team members were comfortable using it from day one.”
Lucas Martin
Growth Manager
“Customers now get faster replies across every channel, and our internal collaboration has improved significantly.”
Lucas Martin
Growth Manager
“Customers now get faster replies across every channel, and our internal collaboration has improved significantly.”
Emily Chen
Support Team Lead
“Having analytics and conversation history in one place helps us make better decisions and improve response quality.”
Emily Chen
Support Team Lead
“Having analytics and conversation history in one place helps us make better decisions and improve response quality.”
FAQ
Frequently Asked Questions
Is there a free trial available?
Yes. You can start a free trial and explore all features before committing.
Is there a free trial available?
Yes. You can start a free trial and explore all features before committing.
Is customer data secure?
Yes. The platform uses enterprise-grade security to protect customer data and ensure privacy across all communication channels.
Is customer data secure?
Yes. The platform uses enterprise-grade security to protect customer data and ensure privacy across all communication channels.
Can multiple agents use the platform at the same time?
Yes. Multiple agents can work together in one inbox, assign conversations, add internal notes, and collaborate without confusion or message overlap.
Can multiple agents use the platform at the same time?
Yes. Multiple agents can work together in one inbox, assign conversations, add internal notes, and collaborate without confusion or message overlap.
Is it suitable for small teams?
Absolutely. It works great for startups, small teams, and growing support teams.
Is it suitable for small teams?
Absolutely. It works great for startups, small teams, and growing support teams.
What is this platform used for?
It brings all your customer conversations: calls, chats, messages, and emails—into one AI-powered inbox.
What is this platform used for?
It brings all your customer conversations: calls, chats, messages, and emails—into one AI-powered inbox.
Does it use AI to reply to customers?
Yes. AI helps draft smart replies, suggest responses, and handle repetitive questions faster.
Does it use AI to reply to customers?
Yes. AI helps draft smart replies, suggest responses, and handle repetitive questions faster.
How does AI improve customer support?
AI helps by suggesting replies, handling common questions, and speeding up responses. This reduces manual effort for agents while keeping conversations accurate and consistent.
How does AI improve customer support?
AI helps by suggesting replies, handling common questions, and speeding up responses. This reduces manual effort for agents while keeping conversations accurate and consistent.
Can I manage all channels from one dashboard?
Yes. Every conversation appears in a single inbox so your team never misses a message.
Can I manage all channels from one dashboard?
Yes. Every conversation appears in a single inbox so your team never misses a message.
How does the omnichannel inbox work?
All customer messages from calls, chat, WhatsApp, email, SMS, and social media come into one shared inbox. Your team can reply, assign, and manage conversations from a single dashboard without switching tools.
How does the omnichannel inbox work?
All customer messages from calls, chat, WhatsApp, email, SMS, and social media come into one shared inbox. Your team can reply, assign, and manage conversations from a single dashboard without switching tools.
Loved by 1000+ businesses
Ready to unify your support channels?
Deliver faster, smarter, and more human support—from one AI-powered inbox.
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Products
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Copyright © Central AI. All rights reserved, 2025.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.