Central is an AI-powered virtual receptionist and answering service that answers calls 24/7, just like a trained human. It answers every incoming call instantly, provides accurate information about your business, books appointments in real time, and captures key lead details — all without needing a human on the line. This ensures that your clients receive prompt and professional assistance at all times. Central sounds human, works instantly, and only escalates to a real person when needed, so you never miss a lead or opportunity.

Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.

Yes. Central connects directly to your calendar, checks availability, avoids conflicts, and books appointments live during the call. It supports most major booking platforms and can sync across time zones.

The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as AI. The goal is to provide a seamless and professional experience for your clients.

In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.

Central knows when to escalate. If it hits a question it can't answer, or the caller asks for a real person, it automatically hands off to your live receptionist, with a seamless, professional transition.

Central offers a more affordable, fully AI-powered solution with no agents or call centers involved unless needed. Unlike competitors that rely on live agents, Central offers instant responses 24/7, real-time appointment booking, natural conversation, automatic lead qualification, and 0 wait times, all for a fraction of the cost.

Very. Central uses advanced conversational AI to mimic human tone, flow, and intent — including pauses, empathy, and context. Most callers can't tell the difference.

Yes, your voice receptionist built on Central is multilingual and operates in English, Spanish, French, German, Hindi, Russian, Portuguese, Japanese, Italian, Dutch

Yes. Central integrates with over 6,000+ tools through Zapier, and direct CRM integrations (like HubSpot and Salesforce) are coming soon. You can export call data or push it to your systems automatically.

Pricing starts at $89/month for 90 calls. All plans include appointment booking, lead capture, call summaries, and 24/7 service. You can try Central free for 10 days.

Central is AI-first with optional human backup. The AI handles 90–95% of calls, and escalates to a live receptionist only when needed. This gives you speed, coverage, and consistency, without the overhead.