Loved by 1000+ businesses
Never miss a lead again with the #1 AI receptionist
Virtual AI receptionist that automatically qualify leads, answer questions, book meetings, and transfer calls — like a real human, but faster, better and on call 24/7.
Trusted by hundreds of startups & businesses
Features
Features
Turn missed calls into revenue, 24/7
Central answers every inbound call, captures critical details, and turns conversations into qualified opportunities.
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Capture every lead
automatically
Never miss a lead again. Central automatically captures the name and number of every caller, so you can follow up and close more business.
Instantly captures names and numbers from all incoming calls
Instantly captures names and numbers from all incoming calls
Export lead data or connect to your CRM via Zapier
Export lead data or connect to your CRM via Zapier
Book meetings on the call, without a human in sight.
Central handles scheduling live — checking calendars, confirming availability, and sending invites instantly.
Checks time zones and available slots
Checks time zones and available slots
Books directly onto your calendar with a meeting link
Books directly onto your calendar with a meeting link
Integrates with:
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Train your AI in seconds, not weeks.
Just drop in a URL or upload docs — Central builds a smart knowledge base that answers FAQs like a seasoned employee.
Crawls and scrapes all URLs linked to your website
Crawls and scrapes all URLs linked to your website
Ingests PDFs, Word docs, TXT, HTML, Markdown, and more
Ingests PDFs, Word docs, TXT, HTML, Markdown, and more
Escalate to a human only when needed.
If the AI gets stuck or a caller wants a human, we instantly hand off to your dedicated virtual receptionist — no awkward transitions.
Escalates intelligently when AI can’t answer
Escalates intelligently when AI can’t answer
Connects only if your virtual receptionist is available
Connects only if your virtual receptionist is available
Transferring to a human…
Hi there! This is Lora from Lora's Beauty. How can I help you?
Hi there! This is Lora from Lora's Beauty. How can I help you?
Answer customer questions without lifting a finger
Central gets smart about your business information — pulling answers instantly from your website, policies, and FAQs. No searching. No wait time. Just answers.
Trained on your site and docs in seconds
Trained on your site and docs in seconds
Consistent, accurate responses every time
Consistent, accurate responses every time
Know exactly what happened on every call.
Track every conversation with crystal-clear summaries, transcripts, and outcomes — no guesswork, no gaps.
View full call summaries, transcripts, and actions taken
View full call summaries, transcripts, and actions taken
See time, date, duration, status, and caller number
See time, date, duration, status, and caller number
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Cancelled an appointment & Rescheduled for Next Week
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Cancellation and Rescheduling Request
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Before & After
Before & After
The old way vs the smart way
without Central
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Calls go unanswered during evenings, weekends, and breaks.
Calls go unanswered during evenings, weekends, and breaks.
Human errors lead to missed messages and lost leads.
Human errors lead to missed messages and lost leads.
No 24/7 coverage—you’re unavailable when clients are ready to book.
No 24/7 coverage—you’re unavailable when clients are ready to book.
Hiring and training costs add up, especially with turnover.
Hiring and training costs add up, especially with turnover.
No smart follow-up—a voicemail box is not a lead conversion system.
No smart follow-up—a voicemail box is not a lead conversion system.
with Central
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
24/7 instant responses via phone, SMS, and web chat
24/7 instant responses via phone, SMS, and web chat
Lead capture + qualification—no more “just missed them”
Lead capture + qualification—no more “just missed them”
Smart, AI-powered follow-ups that keep conversations going
Smart, AI-powered follow-ups that keep conversations going
Zero training required—ready on day one
Zero training required—ready on day one
Drives revenue, not payroll
Drives revenue, not payroll
Voices
Voices
When Opportunity Calls,
Central Answers
When Opportunity Calls, Central Answers
Central greets callers, answers questions, and captures messages at a fraction of the cost.
Central books meetings for you
0:00/1:34
Central transfers to humans only when prompted
0:00/1:34
Central answers customer questions
0:00/1:34
Central captures leads
0:00/1:34
Central books meetings for you
0:00/1:34
Central transfers to humans only when prompted
0:00/1:34
Central answers customer questions
0:00/1:34
Central captures leads
0:00/1:34
How it works
How it works
Launch Your AI Receptionist in Seconds
Fast, easy, simple.
1
Paste Your Website
Start by entering your site URL so we can auto-detect your business details.
2
Personalize Your AI Receptionist
We’ve customized your reception greeting and name; Feel free to keep them or tweak as you like.
3
Set Call Handling Rules
Choose how your receptionist greets, answers questions, and books appointments.
1
Paste Your Website
Start by entering your site URL so we can auto-detect your business details.
2
Personalize Your AI Receptionist
We’ve customized your reception greeting and name; Feel free to keep them or tweak as you like.
3
Set Call Handling Rules
Choose how your receptionist greets, answers questions, and books appointments.
Integrations
Connect your AI Receptionist to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Integrations
Connect your AI Receptionist to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Integrations
Connect your AI Receptionist to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Pricing
Pricing
Get started for free today
Start saving time and money today with Central. Our customers recover the cost of their AI receptionist by scheduling just one appointment.
Monthly
Annual
Save 20%
Standard
Perfect for small businesses looking to test AI receptionist capabilities.
$89
/month
90 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Growth
Perfect for small businesses looking to test AI receptionist capabilities.
$199
/month
200 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Most Popular
Scale
Perfect for small businesses looking to test AI receptionist capabilities.
$399
/month
400 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Monthly
Annual
Save 20%
Standard
Perfect for small businesses looking to test AI receptionist capabilities.
$89
/month
90 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Growth
Perfect for small businesses looking to test AI receptionist capabilities.
$199
/month
200 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Most Popular
Scale
Perfect for small businesses looking to test AI receptionist capabilities.
$399
/month
400 calls per month
Dedicated Phone Number
Appointment Booking
Call Recordings & Transcripts
Call Transfers
Answer Calls 24/7
Human-like Memory
Call Summaries & Details
Post-Call Actions
SMS for Escalated Calls
Testimonials
Testimonials
Customers love using Central
See how Central's answering service makes a positive difference.
Mark T.
CEO, Lifestyle Retial
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Sarah L.
Office Manager, Riverbend Dental
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead."
Dana M.
Partner, BrightPath Legal
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!"
Kevin R.
Practice Manager, Sage Wellness
"We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients."
Amy G.
Co-founder, Rooted Skincare
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Megan W.
Business Owner, Finders Keepers
"With Central, I'm booking more appointments than before. The receptionist learns about my client's issues, identifies relevant service items in my list, and can even provide quote."
Use-cases
Use-cases
Made for modern businesses like yours
See how Central's AI receptionist is used across different industries and services.
Medical
Legal
Financial Services
Home Services
Restaurant
Retail
Medical, Beauty & Wellness
Central frees up your front desk by managing appointments and answering common questions about hours or insurance, so your team can focus on the patients right in front of them.
Automatically send patient intake forms before every visit.
Triage calls to the right department without putting anyone on hold.
Let patients book, reschedule, or confirm appointments 24/7 on their own.
Legal
Law firms and solo practitioners use Central to screen calls, qualify leads, and schedule initial consultations. It ensures responsiveness while filtering out spam and low-intent inquiries—freeing up valuable attorney time.
Direct potential clients to the appropriate attorney or team
Collect case details and send legal intake forms
Respond to common questions about services and rates
Financial Services
Accountants, advisors, and fintech firms use Central to handle high volumes of client inquiries, schedule consultations, and answer FAQs about services, fees, and compliance—all while maintaining a professional tone that builds trust.
Route clients to the right advisor or department automatically
Answer questions about services, fees, or locations
Promote new financial products or offers during the call
Home Services
From HVAC to appliance repair, service providers use Central to book jobs, collect service details, and route urgent requests. Even after hours, clients can still reach someone and get scheduled fast.
Take detailed service requests and issue confirmations
Answer pricing or availability questions instantly
Dispatch urgent calls directly to your technicians
Restaurant
Restaurants use Central to take reservations, answer questions about hours, menu items, and dietary options, and even manage waitlists. It reduces missed calls during busy service hours and improves customer satisfaction.
Book and confirm reservations automatically
Answer common questions about menu items, hours, or parking
Take takeout or catering orders without staff interruption
Retail
Retail stores use Central to handle product inquiries, store hours, return policy questions, and appointment bookings for in-store services. It’s like having a 24/7 front desk that never misses a call.
Share real-time product availability or inventory details
Send promotions or discounts via text during the call
Provide store hours, directions, or event info instantly
Medical
Legal
Financial Services
Home Services
Restaurant
Retail
Medical, Beauty & Wellness
Central frees up your front desk by managing appointments and answering common questions about hours or insurance, so your team can focus on the patients right in front of them.
Automatically send patient intake forms before every visit.
Triage calls to the right department without putting anyone on hold.
Let patients book, reschedule, or confirm appointments 24/7 on their own.
Legal
Law firms and solo practitioners use Central to screen calls, qualify leads, and schedule initial consultations. It ensures responsiveness while filtering out spam and low-intent inquiries—freeing up valuable attorney time.
Direct potential clients to the appropriate attorney or team
Collect case details and send legal intake forms
Respond to common questions about services and rates
Financial Services
Accountants, advisors, and fintech firms use Central to handle high volumes of client inquiries, schedule consultations, and answer FAQs about services, fees, and compliance—all while maintaining a professional tone that builds trust.
Route clients to the right advisor or department automatically
Answer questions about services, fees, or locations
Promote new financial products or offers during the call
Home Services
From HVAC to appliance repair, service providers use Central to book jobs, collect service details, and route urgent requests. Even after hours, clients can still reach someone and get scheduled fast.
Take detailed service requests and issue confirmations
Answer pricing or availability questions instantly
Dispatch urgent calls directly to your technicians
Restaurant
Restaurants use Central to take reservations, answer questions about hours, menu items, and dietary options, and even manage waitlists. It reduces missed calls during busy service hours and improves customer satisfaction.
Book and confirm reservations automatically
Answer common questions about menu items, hours, or parking
Take takeout or catering orders without staff interruption
Retail
Retail stores use Central to handle product inquiries, store hours, return policy questions, and appointment bookings for in-store services. It’s like having a 24/7 front desk that never misses a call.
Share real-time product availability or inventory details
Send promotions or discounts via text during the call
Provide store hours, directions, or event info instantly
FAQ
FAQ
Frequently Asked Questions
What is Central’s AI Receptionist, and how does it work?
Central is an AI-powered virtual receptionist and answering service that answers calls 24/7, just like a trained human. It answers every incoming call instantly, provides accurate information about your business, books appointments in real time, and captures key lead details — all without needing a human on the line. This ensures that your clients receive prompt and professional assistance at all times. Central sounds human, works instantly, and only escalates to a real person when needed, so you never miss a lead or opportunity.
How customizable is the AI Receptionist to fit my business needs?
Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.
Can the AI Receptionist integrate with my existing calendar and booking systems?
Yes. Central connects directly to your calendar, checks availability, avoids conflicts, and books appointments live during the call. It supports most major booking platforms and can sync across time zones.
Will my clients know they’re speaking with an AI, and how natural is the interaction?
The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as AI. The goal is to provide a seamless and professional experience for your clients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
How do call routing and transfers work?
Central knows when to escalate. If it hits a question it can’t answer, or the caller asks for a real person, it automatically hands off to your live receptionist — with a seamless, professional transition.
What is Central’s AI Receptionist, and how does it work?
Central is an AI-powered virtual receptionist and answering service that answers calls 24/7, just like a trained human. It answers every incoming call instantly, provides accurate information about your business, books appointments in real time, and captures key lead details — all without needing a human on the line. This ensures that your clients receive prompt and professional assistance at all times. Central sounds human, works instantly, and only escalates to a real person when needed, so you never miss a lead or opportunity.
How customizable is the AI Receptionist to fit my business needs?
Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.
Can the AI Receptionist integrate with my existing calendar and booking systems?
Yes. Central connects directly to your calendar, checks availability, avoids conflicts, and books appointments live during the call. It supports most major booking platforms and can sync across time zones.
Will my clients know they’re speaking with an AI, and how natural is the interaction?
The AI Receptionist is designed to interact with callers in a natural and conversational manner, making it difficult for clients to distinguish it from a human receptionist. It uses advanced speech synthesis and understanding to respond appropriately to various inquiries. However, if you prefer transparency, you can configure the AI to introduce itself as AI. The goal is to provide a seamless and professional experience for your clients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI Receptionist encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
How do call routing and transfers work?
Central knows when to escalate. If it hits a question it can’t answer, or the caller asks for a real person, it automatically hands off to your live receptionist — with a seamless, professional transition.
How does Central compare with Smith AI, Ruby Receptionist or RingCentral AI Receptionist?
Central offers a more affordable, fully AI-powered solution with no agents or call centers involved unless needed. Unlike competitors that rely on live agents, Central offers instant responses 24/7, real-time appointment booking, natural conversation, and zero wait times, all for a fraction of the cost.
How 'Human-like' or 'Natural-sounding' is Central AI Receptionist?
Very. Central uses advanced conversational AI to mimic human tone, flow, and intent — including pauses, empathy, and context. Most callers can’t tell the difference.
Can I use Central to create a multilingual AI Receptionist?
Multilingual capabilities are in development. Currently, Central operates in English, but support for additional languages is coming soon.
Will Central integrate with my CRM system?
Yes. Central integrates with over 6,000+ tools through Zapier, and direct CRM integrations (like HubSpot and Salesforce) are coming soon. You can export call data or push it to your systems automatically.
How much does your answering service cost?
Pricing starts at $89/month for 90 calls. All plans include appointment booking, lead capture, call summaries, and 24/7 service. You can try Central free for 10 days.
AI vs Hybrid: Which approach do you use?
Central is AI-first with optional human backup. The AI handles 90–95% of calls, and escalates to a live receptionist only when needed. This gives you speed, coverage, and consistency, without the overhead.
How does Central compare with Smith AI, Ruby Receptionist or RingCentral AI Receptionist?
Central offers a more affordable, fully AI-powered solution with no agents or call centers involved unless needed. Unlike competitors that rely on live agents, Central offers instant responses 24/7, real-time appointment booking, natural conversation, and zero wait times, all for a fraction of the cost.
How 'Human-like' or 'Natural-sounding' is Central AI Receptionist?
Very. Central uses advanced conversational AI to mimic human tone, flow, and intent — including pauses, empathy, and context. Most callers can’t tell the difference.
Can I use Central to create a multilingual AI Receptionist?
Multilingual capabilities are in development. Currently, Central operates in English, but support for additional languages is coming soon.
Will Central integrate with my CRM system?
Yes. Central integrates with over 6,000+ tools through Zapier, and direct CRM integrations (like HubSpot and Salesforce) are coming soon. You can export call data or push it to your systems automatically.
How much does your answering service cost?
Pricing starts at $89/month for 90 calls. All plans include appointment booking, lead capture, call summaries, and 24/7 service. You can try Central free for 10 days.
AI vs Hybrid: Which approach do you use?
Central is AI-first with optional human backup. The AI handles 90–95% of calls, and escalates to a live receptionist only when needed. This gives you speed, coverage, and consistency, without the overhead.
Join 1,000+ businesses
Who's answering your phone right now?
Missed calls mean missed revenue. Central’s AI receptionist handles every call like your best hire.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who's answering your phone right now?
Missed calls mean missed revenue. Central’s AI receptionist handles every call like your best hire.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who's answering your phone right now?
Missed calls mean missed revenue. Central’s AI receptionist handles every call like your best hire.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.