Loved by 1000+ businesses
Focus on Your Patients.
We’ll Handle the Phones.
Central is the AI medical receptionist built to answer calls, schedule appointments, and reduce front-desk strain.
From private practices to busy clinics, Central keeps your front desk available 24/7, without hiring more staff or missing a single patient inquiry.
Trusted by hundreds of SMBs
Features
Features
Built for Healthcare, Not Just Help Desks
Your front desk is the start of the patient experience. But when the lines are ringing and the waiting room is full, something has to give.
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Answers on the First Ring — 24/7
Central handles calls anytime—early mornings, lunch breaks, after-hours—so your practice never sounds closed or overwhelmed.
Books Appointments Immediately
No voicemails. No follow-ups. Central checks your calendar and schedules patients while they’re still on the line.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Captures Patient Details with Care
Name, number, reason for call, urgency—it’s all logged and shared with your team. Intake becomes seamless, not scattered.
Feels Like a Trusted Member of Your Team
Custom greetings. Empathetic tone. Language flexibility. Central is trained on your services and FAQs, so it responds like a well-informed receptionist—not a script reader.
Transferring to a human…
Hi there! This is Lora from Lora's Beauty. How can I help you?
Hi there! This is Lora from Lora's Beauty. How can I help you?
Recognizes When to Escalate
If a caller needs a live person or if the issue is sensitive, Central knows when to step aside and transfer to your team.
Transparent Records for Every Call
Every call includes a transcript, summary, and timestamped log. No chasing voicemails. No missed details.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Cancelled an appointment & Rescheduled for Next Week
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Cancellation and Rescheduling Request
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Set Up in Minutes, Not Weeks
Share your website, set your hours, and forward your number. That’s it. You’re live, responsive, and fully equipped—today.
Who Central Supports Best
Solo practices & high-volume clinics
Offices without full-time receptionists
Clinics needing after-hours intake without the high cost
Central helps you focus on care—not callbacks.
Central helps you focus on care—not callbacks.
Central helps you focus on care—not callbacks.
Before & After
Before & After
How Central Compares
Central
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
Availability: 24/7, every day
Availability: 24/7, every day
Medical Familiarity: Trained on your services & FAQs
Medical Familiarity: Trained on your services & FAQs
Booking: Real-time appointment scheduling
Booking: Real-time appointment scheduling
Cost: Flat $89/month
Cost: Flat $89/month
Call Reports: Transcripts + summaries included
Call Reports: Transcripts + summaries included
Setup Time: 10 minutes
Setup Time: 10 minutes
Typical Answering Service
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Availability: Weekdays, limited after-hours
Availability: Weekdays, limited after-hours
Medical Familiarity: Scripted and general-purpose
Medical Familiarity: Scripted and general-purpose
Booking: Message taking only
Booking: Message taking only
Cost: $300–$600+/month
Cost: $300–$600+/month
Call Reports: Often delayed or unavailable
Call Reports: Often delayed or unavailable
Setup Time: Days of onboarding
Setup Time: Days of onboarding
No per-call fees or long waits. Just reliable, on-brand coverage.
Testimonials
Testimonials
Customers love using Central
See how Central's answering service makes a positive difference.
Mark T.
CEO, Lifestyle Retial
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Sarah L.
Office Manager, Riverbend Dental
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead."
Dana M.
Partner, BrightPath Legal
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!"
Kevin R.
Practice Manager, Sage Wellness
"We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients."
Amy G.
Co-founder, Rooted Skincare
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Megan W.
Business Owner, Finders Keepers
"With Central, I'm booking more appointments than before. The receptionist learns about my client's issues, identifies relevant service items in my list, and can even provide quote."
How it works
How it works
An Answering Service in 3 Easy Steps
1
Share your practice or clinic info
2
Customize intake flow + handoff rules
3
Forward your number
1
Share your practice or clinic info
2
Customize intake flow + handoff rules
3
Forward your number
Done. Central starts answering right away—like it’s always been part of your team.
FAQ
FAQ
Frequently Asked Questions
What is your AI Medical Receptionist, and how does it work?
Central’s AI medical receptionist is an assistant designed to handle your practice’s calls 24/7. It greets patients, books sessions, and provides information about your services. The AI uses natural language processing to understand and respond to callers in a human-like manner. It can check your calendar for availability, block out appointments, and even escalate calls to a human receptionist when necessary. This ensures your patients receive professional assistance at all times.
How can an AI medical receptionist make the patient experience better?
Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.
Is your AI medical answering service customizable to my needs?
Central aligns with your practice’s requirements. You can tailor the greeting messages, define business hours, set up call routing rules, and specify how appointments are scheduled. Additionally, you can train the AI using your website content and documents to answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
Does your AI medical receptionist feel natural in conversation?
Yes. Our answering service uses conversational language, making it indistinguishable from a human receptionist. It responds to inquiries using advanced speech synthesis and understanding. If you prefer transparency, you can configure the AI to introduce itself as an AI medical receptionist. The goal is to provide a seamless, professional experience for your patients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
What are the costs associated with your AI answering service?
Central offers a 10-day free trial of the AI medical receptionist, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features.
What is your AI Medical Receptionist, and how does it work?
Central’s AI medical receptionist is an assistant designed to handle your practice’s calls 24/7. It greets patients, books sessions, and provides information about your services. The AI uses natural language processing to understand and respond to callers in a human-like manner. It can check your calendar for availability, block out appointments, and even escalate calls to a human receptionist when necessary. This ensures your patients receive professional assistance at all times.
How can an AI medical receptionist make the patient experience better?
Very customizable. You can define how Central greets callers, what it says, how it handles bookings, and when it should escalate. You can even upload your website or documents to train it instantly on your services, pricing, and FAQs.
Is your AI medical answering service customizable to my needs?
Central aligns with your practice’s requirements. You can tailor the greeting messages, define business hours, set up call routing rules, and specify how appointments are scheduled. Additionally, you can train the AI using your website content and documents to answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
Does your AI medical receptionist feel natural in conversation?
Yes. Our answering service uses conversational language, making it indistinguishable from a human receptionist. It responds to inquiries using advanced speech synthesis and understanding. If you prefer transparency, you can configure the AI to introduce itself as an AI medical receptionist. The goal is to provide a seamless, professional experience for your patients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be smooth and unobtrusive, maintaining a high standard of customer service.
What are the costs associated with your AI answering service?
Central offers a 10-day free trial of the AI medical receptionist, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features.
Can Central handle multiple locations or team members?
Absolutely. Central can route calls differently depending on location, clinic hours, or service type. You can also configure separate escalation paths or calendars per team member or office. Whether you're a solo practitioner or managing a growing team, Central can scale with you.
Can I update the AI if my services or hours change?
Yes. You can edit your practice information, hours, FAQs, or call handling preferences anytime from your dashboard and Central will reflect the changes immediately. Whether you have a caller advisory, are updating your schedule, or are adding a new service, the AI stays current without retraining.
Can I review missed calls and messages?
Yes. Every inbound call, whether answered by the AI or escalated, is logged with a call summary, message, and full transcript. You can review it anytime in your dashboard, so you’ll never miss a client inquiry, service request, or follow-up opportunity.
Can Central handle businesses with irregular hours?
Yes. Whether your hours change weekly or you’re on-call for emergencies, Central adapts. You can update your availability anytime, and the AI will adjust how it greets callers, books appointments, or escalates requests. That way, your business always feels open, even when your schedule isn’t.
How is Central different from a traditional call center or answering service?
Unlike traditional call centers that rely on generic scripts and per-minute billing, Central uses AI to give personalized, on-brand responses trained on details about your practice. It answers instantly, costs a flat monthly fee, and handles more than just message-taking—it books, routes, and remembers.
Is there a way to test how Central sounds before going live?
Yes. During setup, you can preview Central’s voice, greetings, and even simulate test calls before forwarding your number. That way, you know exactly how your business will sound to clients—professional, helpful, and on-brand from day one.
Can Central handle multiple locations or team members?
Absolutely. Central can route calls differently depending on location, clinic hours, or service type. You can also configure separate escalation paths or calendars per team member or office. Whether you're a solo practitioner or managing a growing team, Central can scale with you.
Can I update the AI if my services or hours change?
Yes. You can edit your practice information, hours, FAQs, or call handling preferences anytime from your dashboard and Central will reflect the changes immediately. Whether you have a caller advisory, are updating your schedule, or are adding a new service, the AI stays current without retraining.
Can I review missed calls and messages?
Yes. Every inbound call, whether answered by the AI or escalated, is logged with a call summary, message, and full transcript. You can review it anytime in your dashboard, so you’ll never miss a client inquiry, service request, or follow-up opportunity.
Can Central handle businesses with irregular hours?
Yes. Whether your hours change weekly or you’re on-call for emergencies, Central adapts. You can update your availability anytime, and the AI will adjust how it greets callers, books appointments, or escalates requests. That way, your business always feels open, even when your schedule isn’t.
How is Central different from a traditional call center or answering service?
Unlike traditional call centers that rely on generic scripts and per-minute billing, Central uses AI to give personalized, on-brand responses trained on details about your practice. It answers instantly, costs a flat monthly fee, and handles more than just message-taking—it books, routes, and remembers.
Is there a way to test how Central sounds before going live?
Yes. During setup, you can preview Central’s voice, greetings, and even simulate test calls before forwarding your number. That way, you know exactly how your business will sound to clients—professional, helpful, and on-brand from day one.
Join 1,000+ businesses
Try Central Today
Don’t let your next patient hang up—or give up. Central keeps your lines open, your appointments filled, and your care delivery focused.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central Today
Don’t let your next patient hang up—or give up. Central keeps your lines open, your appointments filled, and your care delivery focused.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central Today
Don’t let your next patient hang up—or give up. Central keeps your lines open, your appointments filled, and your care delivery focused.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.