Why Businesses Switch from RingCentral to Central

Central gives you AI-powered customer acquisition while RingCentral just provides phone lines

Complete AI Platform vs. Legacy Phone System

RingCentral sells you desk phones in the cloud. You're still paying $20-40 per attorney, paralegal, and receptionist just to have a phone number. Central replaces your entire phone system with AI that answers every call, screens clients, books consultations, and costs $79/month total—not per user.


Central vs RingCentral at a glance

Central is #1 alternative to RingCentral

Features

Features

Starting Price

Monthly cost to get started

Starting Price

Monthly cost to get started

$79/month

150 calls included

$79/month

150 calls included

Starting Price

$49/month - 75 calls included

Starting Price

$49/month - 75 calls included

Pricing Model

How you're billed each month

Pricing Model

How you're billed each month

Flat-rate per month

Predictable billing

Flat-rate per month

Predictable billing

Pricing Model

$20/user/month - Voice only

Pricing Model

$20/user/month - Voice only

Setup Time

From signup to first answered call

Setup Time

From signup to first answered call

60 seconds

Answer first call immediately

60 seconds

Answer first call immediately

Flat-rate per month - Predictable billing

Per-user pricing - Scales with headcount

Flat-rate per month - Predictable billing

Per-user pricing - Scales with headcount

Built-in CRM

Contact management included

Built-in CRM

Contact management included

No external CRM needed

No external CRM needed

60 seconds - Answer first call immediately

60 seconds - Answer first call immediately

Appointment Scheduling

Book appointments during calls

Appointment Scheduling

Book appointments during calls

Books directly to calendar

Books directly to calendar

Knowledgebase Training

How AI learns your business

Knowledgebase Training

How AI learns your business

Auto-crawl

Learns from website automatically

Auto-crawl

Learns from website automatically

Integration Ecosystem

Connect with your existing tools

Integration Ecosystem

Connect with your existing tools

8,000+ apps

via Zapier

8,000+ apps

via Zapier

Concurrent Calls

Handle multiple calls at once

Concurrent Calls

Handle multiple calls at once

Unlimited

No call volume limits

Unlimited

No call volume limits

Lead Qualification

Screen and qualify callers

Lead Qualification

Screen and qualify callers

Custom forms

Qualification logic included

Custom forms

Qualification logic included

Multilingual Support

Languages your AI speaks

Multilingual Support

Languages your AI speaks

30+ languages

All major languages covered

30+ languages

All major languages covered

Platform Dependency

Works with existing phone system?

Platform Dependency

Works with existing phone system?

Standalone

No platform switching required

Standalone

No platform switching required

Call Documentation

Works with existing phone system?

Call Documentation

Works with existing phone system?

Full

Recording, transcription, AI summary

Full

Recording, transcription, AI summary

Spam Filtering

Block robocalls and spam

Spam Filtering

Block robocalls and spam

Proactive

20M+ spam numbers blocked

Proactive

20M+ spam numbers blocked

Outbound Calling

Make calls to customers

Outbound Calling

Make calls to customers

Appointment reminders & callback scheduling

Appointment reminders & callback scheduling

RingCentral
Pros
RingCentral
Cons
Central Pros
Central Cons

"We were drowning in calls and website chats, missing about 40% of them during patient appointments. Central's Voice and Chat agents handle everything now. We've booked 60+ new patients in the last month alone, and our front desk can finally focus on the people actually in our office."

Dr. Sarah Chen, Founder, Riverside Family Medicine

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