Central vs Smith AI

Learn how Central compares to Smith AI Receptionist and why Central is the best alternative for all of your AI receptionist needs.

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Central vs Smith.ai at a glance

Central is #1 alternative to Smith AI.

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Features

Starting Price

Monthly cost to get started

Starting Price

Monthly cost to get started

$79/month

150 calls included

$79/month

150 calls included

$97.50/month

50 calls included

$97.50/month

50 calls included

Pricing Model

How you're billed each month

Pricing Model

How you're billed each month

Flat-rate per month

Predictable billing

Flat-rate per month

Predictable billing

Per-call pricing

$1.95 effective per call

Per-call pricing

$1.95 effective per call

Setup Time

From signup to first answered call

Setup Time

From signup to first answered call

60 seconds

Answer first call immediately

60 seconds

Answer first call immediately

1-2 business days

Requires consultation call

1-2 business days

Requires consultation call

Built-in CRM

Contact management included

Built-in CRM

Contact management included

No external CRM needed

Requires external CRM

Appointment Scheduling

Book appointments during calls

Appointment Scheduling

Book appointments during calls

Books directly to calendar

Integration required

Knowledgebase Training

How AI learns your business

Knowledgebase Training

How AI learns your business

Auto-crawl

Learns from website automatically

Auto-crawl

Learns from website automatically

Manual entry

50 Q&A pairs manually entered

Manual entry

50 Q&A pairs manually entered

Integration Ecosystem

Connect with your existing tools

Integration Ecosystem

Connect with your existing tools

8,000+ apps

via Zapier

8,000+ apps

via Zapier

8,000+ apps

via Zapier & Make

8,000+ apps

via Zapier & Make

Concurrent Calls

Handle multiple calls at once

Concurrent Calls

Handle multiple calls at once

Unlimited

No call volume limits

Unlimited

No call volume limits

Unlimited

No call volume limits

Unlimited

No call volume limits

Lead Qualification

Screen and qualify callers

Lead Qualification

Screen and qualify callers

Custom forms

Qualification logic included

Custom forms

Qualification logic included

Custom intake

Up to 10 questions

Custom intake

Up to 10 questions

Multilingual Support

Languages your AI speaks

Multilingual Support

Languages your AI speaks

30+ languages

All major languages covered

30+ languages

All major languages covered

English + Spanish

Bilingual agents

English + Spanish

Bilingual agents

Platform Dependency

Works with existing phone system?

Platform Dependency

Works with existing phone system?

Standalone

No platform switching required

Standalone

No platform switching required

Standalone

Works independently

Standalone

Works independently

Call Documentation

Works with existing phone system?

Call Documentation

Works with existing phone system?

Full

Recording, transcription, AI summary

Full

Recording, transcription, AI summary

Full

Recording, transcription, AI summary

Full

Recording, transcription, AI summary

Spam Filtering

Block robocalls and spam

Spam Filtering

Block robocalls and spam

Proactive

20M+ spam numbers blocked

Proactive

20M+ spam numbers blocked

Proactive

20M+ spam numbers blocked

Proactive

20M+ spam numbers blocked

Outbound Calling

Make calls to customers

Outbound Calling

Make calls to customers

Appointment reminders & callback scheduling

Human-only ($292.50+/mo)

"We were drowning in calls and website chats, missing about 40% of them during patient appointments. Central's Voice and Chat agents handle everything now. We've booked 60+ new patients in the last month alone, and our front desk can finally focus on the people actually in our office."

Dr. Sarah Chen, Founder, Riverside Family Medicine