Loved by 1000+ businesses
AI customer service trained and deployed in minutes
Central Chat automatically tracks marketing data, qualifies leads, books meetings, and answers questions instantly, so you never miss an opportunity.
Trusted by hundreds of startups & businesses
Features
Features
Made to outperform all
human and AI agents
Central comes preloaded with powerful marketing features such as lead collection, meeting booking, product recommendation, automatic ad click ID and source identification, and more.
Website, SMS, Whatsapp & Socials: Works where your customers are
Your AI assistant gives every customer a direct line to your business on the channels they already use. Whether they're on your site or sending a DM, they get an instant, helpful response every time.
Connect with customers on your website, SMS, WhatsApp, and social.
Connect with customers on your website, SMS, WhatsApp, and social.
Manage every conversation from one simple, unified inbox.
Manage every conversation from one simple, unified inbox.
Maintain a single, professional brand voice across all channels.
Maintain a single, professional brand voice across all channels.
Integrates with:
Handling 1 conversation
Handling 1 conversation
Conversation Volume
6/13
6/14
6/15
6/16
6/17
80
60
40
20
10
Conversation Volume
6/13
6/14
6/15
6/16
6/17
80
60
40
20
10
Track performance and improve your agent on-the-go
Central gives you a real-time dashboard of every customer conversation, so you can stop guessing. See which queries are most popular and which support questions are slowing you down, all in one place.
Get instant insights with simple, real-time analytics.
Get instant insights with simple, real-time analytics.
Track the metrics that matter most: resolution rate, lead volume, and customer satisfaction.
Track the metrics that matter most: resolution rate, lead volume, and customer satisfaction.
Optimize your scripts and strategies based on data, not just hunches.
Optimize your scripts and strategies based on data, not just hunches.
Add whatever you want to your knowledgebase.
Central will learn it.
Instantly make Central an expert in your business. Just link to your website or upload your existing documents, and the AI will use that knowledge to answer complex customer questions with confidence.
Instantly learns from your website, help center, and FAQs.
Instantly learns from your website, help center, and FAQs.
Understands your PDFs, Word docs, and other internal files.
Understands your PDFs, Word docs, and other internal files.
Delivers accurate, instant answers so your team doesn't have to.
Delivers accurate, instant answers so your team doesn't have to.
Lead score
0
0
Lead score
0
0
Collect leads, book meetings, and send them to your CRM right away
Let our AI ask the right questions, qualify leads in real time, and book meetings directly on your calendar — while gently filtering out the rest. Push leads into your own CRM, or use the complimentary Central CRM.
Define your ideal customer with simple, custom lead logic.
Define your ideal customer with simple, custom lead logic.
Automatically trigger follow-ups or handoffs to your sales team.
Automatically trigger follow-ups or handoffs to your sales team.
Fill your pipeline with qualified meetings, not endless back-and-forth.
Fill your pipeline with qualified meetings, not endless back-and-forth.
Automatically collect key marketing data
Central Chat automatically captures key marketing data such as click IDs, UTM parameters, referring URL, etc. that you can send to your CRM and ad platforms to optimize marketing performance.
Collect customer's UTM parameters, ad click ID, IP and more.
Collect customer's UTM parameters, ad click ID, IP and more.
Sync data with your CRM and help your team make better decisions
Sync data with your CRM and help your team make better decisions
Sync data with your ad platforms and enable better conversion tracking
Sync data with your ad platforms and enable better conversion tracking
The perfect handoff between AI and human.
Let AI handle 90% of the conversations. But when a high-value lead or a complex support ticket needs a human touch, your team can take over the chat in a single click.
Jump into any conversation with one-click human takeover.
Jump into any conversation with one-click human takeover.
Get up to speed instantly with private, AI-summarized notes.
Get up to speed instantly with private, AI-summarized notes.
Use the AI as a copilot to help your agents find the right answers, faster.
Use the AI as a copilot to help your agents find the right answers, faster.
Integrations
Connect your Chat Agent to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Integrations
Connect your Chat Agent to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
Integrations
Connect your Chat Agent to 6,000+ apps
Take your workflow to the next level by integrating with over 6,000 tools and applications.
How it works
How it works
Launch a fully trained
AI agent in 60 seconds.
Just paste your website link. Central automatically learns your business and is ready to help customers instantly.
1
Create an instant expert
Central scans every page of your site to automatically learn your products, company policies, and brand voice. No manual training required.
2
Make it yours
Adjust the agent’s name, greeting, and color scheme to create a seamless brand experience for your customers. All without writing a single line of code.
3
Go live everywhere
Deploy your newly trained agent to your website, SMS, WhatsApp, and social media channels with a single click. Meet every customer with an instant, helpful answer, wherever they are.
1
Create an instant expert
Central scans every page of your site to automatically learn your products, company policies, and brand voice. No manual training required.
2
Make it yours
Adjust the agent’s name, greeting, and color scheme to create a seamless brand experience for your customers. All without writing a single line of code.
3
Go live everywhere
Deploy your newly trained agent to your website, SMS, WhatsApp, and social media channels with a single click. Meet every customer with an instant, helpful answer, wherever they are.
Pricing
Pricing
Start your 10-day free trial
Get full access to your selected plan. A valid card is required to prevent abuse.
Monthly
Annual
Save 20%
Standard
Perfect for small businesses looking to test AI receptionist capabilities.
$39
/month
300 chats a month
Unlimited Chat Agents
Chat Messenger
Live Agent Transfer
Chat Analytics
Staff Invitation
Customizable Chat Agent
AI Drafts & Insights
Human-like Memory
Website Integration
Growth
Perfect for small businesses looking to test AI receptionist capabilities.
$159
/month
1,000 chats a month
Unlimited Chat Agents
Chat Messenger
Live Agent Transfer
Chat Analytics
Staff Invitation
Customizable Chat Agent
AI Drafts & Insights
Human-like Memory
Website Integration
Most Popular
Scale
Perfect for small businesses looking to test AI receptionist capabilities.
$499
/month
5,000 chats a month
Unlimited Chat Agents
Chat Messenger
Live Agent Transfer
Chat Analytics
Staff Invitation
Customizable Chat Agent
AI Drafts & Insights
Human-like Memory
Website Integration
Monthly
Annual
Save 20%
Standard
Perfect for small businesses looking to test AI receptionist capabilities.
$39
/month
300 chats a month
Unlimited Chat Agents
Chat Messenger
Live Agent Transfer
Chat Analytics
Staff Invitation
Customizable Chat Agent
AI Drafts & Insights
Human-like Memory
Website Integration
Growth
Perfect for small businesses looking to test AI receptionist capabilities.
$159
/month
1,000 chats a month
Unlimited Chat Agents
Chat Messenger
Live Agent Transfer
Chat Analytics
Staff Invitation
Customizable Chat Agent
AI Drafts & Insights
Human-like Memory
Website Integration
Most Popular
Scale
Perfect for small businesses looking to test AI receptionist capabilities.
$499
/month
5,000 chats a month
Unlimited Chat Agents
Chat Messenger
Live Agent Transfer
Chat Analytics
Staff Invitation
Customizable Chat Agent
AI Drafts & Insights
Human-like Memory
Website Integration
Use-cases
Use-cases
An AI agent that speaks
your industry's language.
From medical clinics to hotels, Central Chat is pre-trained with the common sense of your industry to handle specific needs with confidence.
E-Commerce
Medical
Financial Services
Home services
Hotels
E-Commerce and Online Retail
Central learns about your entire product portfolio, delivery and returns policy, and even detail on individual products so customers can get expert help on pretty much anything.
Make accurate, real-time product recommendations.
Qualify and process returns and exchanges.
Collect marketing data and attribute conversions to successful channels.
Healthcare & Wellness
Central Chat improves patient communication by allowing a 24/7 support channel that handles appointments and basic queries, and knows when to escalate to a team member.
Schedule and reschedule appointments.
Provide information on office hours, locations and insurance eligibility.
Handles initial patient triage reducing wait times.
Financial Services
Central is built to handle sophisticated queries pertinent to your service or consultancy and can be highly customised through the knowledge base portal.
Qualify clients and send them to relevant departments.
Provide instant and accurate information on plans, services and fees.
Capture leads and marketing data and send them to your CRM.
Home Service and Maintenance
Central understands your services, pricing, scheduling availability to provide instant quotes, book appointments and handle customer inquiries from routine maintenance to urgent repairs.
Handle service requests and automates issue confirmations.
Provide accurate, real-time quotes and estimates.
Manage emergency requests and send them to your on-call technician, 24/7.
Hotels and Tourism
Central takes care of your guest inquiries, booking requests, and can even act as a local guide around the clock whether they are on your website or on WhatsApp.
Process reservations and cancellations.
Recommend local attractions and activities
Manage post-stay feedback and follow-up for future visits.
E-Commerce
Medical
Financial Services
Home services
Hotels
E-Commerce and Online Retail
Central learns about your entire product portfolio, delivery and returns policy, and even detail on individual products so customers can get expert help on pretty much anything.
Make accurate, real-time product recommendations.
Qualify and process returns and exchanges.
Collect marketing data and attribute conversions to successful channels.
Healthcare & Wellness
Central Chat improves patient communication by allowing a 24/7 support channel that handles appointments and basic queries, and knows when to escalate to a team member.
Schedule and reschedule appointments.
Provide information on office hours, locations and insurance eligibility.
Handles initial patient triage reducing wait times.
Financial Services
Central is built to handle sophisticated queries pertinent to your service or consultancy and can be highly customised through the knowledge base portal.
Qualify clients and send them to relevant departments.
Provide instant and accurate information on plans, services and fees.
Capture leads and marketing data and send them to your CRM.
Home Service and Maintenance
Central understands your services, pricing, scheduling availability to provide instant quotes, book appointments and handle customer inquiries from routine maintenance to urgent repairs.
Handle service requests and automates issue confirmations.
Provide accurate, real-time quotes and estimates.
Manage emergency requests and send them to your on-call technician, 24/7.
Hotels and Tourism
Central takes care of your guest inquiries, booking requests, and can even act as a local guide around the clock whether they are on your website or on WhatsApp.
Process reservations and cancellations.
Recommend local attractions and activities
Manage post-stay feedback and follow-up for future visits.
FAQ
FAQ
Frequently Asked Questions
Can I embed Central as a chat widget on my website?
Definitely! Central easily integrates as a customizable chat widget directly onto your website, streamlining customer engagement and lead capture.
Is it possible to customize the appearance of the chat widget?
Yes, you can fully personalize Central's appearance, including color schemes, style, greetings, headlines, subtitles, avatars, names, quick actions, and overall tone.
Can I tailor the voice and personality of my chat agent?
Absolutely! Customize your chat agent’s knowledge base, conversational tone, and personality to reflect your brand accurately.
How does Central's lead qualification work?
Lead qualification can be tailored using our predefined templates or custom criteria. Central automatically qualifies leads based on your settings, ensuring only qualified leads are escalated for meetings or human follow-up.
Can I review individual conversations?
Yes, Central allows you to access detailed chat histories directly from your dashboard for in-depth monitoring and insights.
Can multiple team members handle escalated conversations?
Absolutely! Add team members to receive instant notifications when chats require human attention, ensuring quick response times.
Can I embed Central as a chat widget on my website?
Definitely! Central easily integrates as a customizable chat widget directly onto your website, streamlining customer engagement and lead capture.
Is it possible to customize the appearance of the chat widget?
Yes, you can fully personalize Central's appearance, including color schemes, style, greetings, headlines, subtitles, avatars, names, quick actions, and overall tone.
Can I tailor the voice and personality of my chat agent?
Absolutely! Customize your chat agent’s knowledge base, conversational tone, and personality to reflect your brand accurately.
How does Central's lead qualification work?
Lead qualification can be tailored using our predefined templates or custom criteria. Central automatically qualifies leads based on your settings, ensuring only qualified leads are escalated for meetings or human follow-up.
Can I review individual conversations?
Yes, Central allows you to access detailed chat histories directly from your dashboard for in-depth monitoring and insights.
Can multiple team members handle escalated conversations?
Absolutely! Add team members to receive instant notifications when chats require human attention, ensuring quick response times.
Can Central integrate with HubSpot, Salesforce, Pipedrive, or Zoho CRM?
Yes, Central seamlessly integrates with popular CRMs such as HubSpot, Salesforce, Pipedrive, and Zoho through Zapier, automatically syncing captured leads and interactions.
Can Central automatically book calls for me?
Yes, Central automates scheduling calls based on your predefined availability, streamlining your sales and follow-up process.
Can I track conversations and get insights?
Definitely! Central provides analytics and visualizations of conversation volumes, popular topics, customer satisfaction (CSAT) scores, lead metrics, and more.
How do I customize my chat agent’s knowledge?
You can easily populate the agent’s knowledge base by uploading URLs, files, or entering text directly. Supported formats include TXT, HTML, MD, PDF, DOC, and DOCX.
What integrations does Central support?
Central connects seamlessly with over 6,000 apps via Zapier, including Gmail, Notion, Google Sheets, and Calendly, allowing you to automate workflows without any coding.
What kind of automations can Central perform?
Central enables powerful automations like sending chat interactions to Slack or email, auto-creating CRM entries upon form submissions, logging interactions to Google Sheets, and triggering custom workflows based on calendar events or external forms.
Can Central integrate with HubSpot, Salesforce, Pipedrive, or Zoho CRM?
Yes, Central seamlessly integrates with popular CRMs such as HubSpot, Salesforce, Pipedrive, and Zoho through Zapier, automatically syncing captured leads and interactions.
Can Central automatically book calls for me?
Yes, Central automates scheduling calls based on your predefined availability, streamlining your sales and follow-up process.
Can I track conversations and get insights?
Definitely! Central provides analytics and visualizations of conversation volumes, popular topics, customer satisfaction (CSAT) scores, lead metrics, and more.
How do I customize my chat agent’s knowledge?
You can easily populate the agent’s knowledge base by uploading URLs, files, or entering text directly. Supported formats include TXT, HTML, MD, PDF, DOC, and DOCX.
What integrations does Central support?
Central connects seamlessly with over 6,000 apps via Zapier, including Gmail, Notion, Google Sheets, and Calendly, allowing you to automate workflows without any coding.
What kind of automations can Central perform?
Central enables powerful automations like sending chat interactions to Slack or email, auto-creating CRM entries upon form submissions, logging interactions to Google Sheets, and triggering custom workflows based on calendar events or external forms.
Join 1,000+ businesses
Who’s handling your leads when you’re offline?
Don’t let slow replies kill conversions. Let AI handle the first message.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who’s handling your leads when you’re offline?
Don’t let slow replies kill conversions. Let AI handle the first message.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who’s handling your leads when you’re offline?
Don’t let slow replies kill conversions. Let AI handle the first message.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.