Loved by 1000+ businesses
Keep Your Lines Open and Your Time Protected
Central is the AI receptionist for law firms designed to help lawyers focus on their cases.
From solo attorneys to growing practices, Central answers client inquiries, schedules consultations, and captures critical details—24/7, no extra headcount required.
full access, cancel anytime.
Trusted by hundreds of SMBs
Features
Every Call Could Be a Case. Every Case Starts with Trust.
When a potential client calls, they’re deciding whether to trust you with their problem.
Central ensures you never miss that moment.
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
24/7 Call Handling That Sounds Like You
Central answers in your firm’s voice, with a custom greeting and a tone that matches your practice, whether you’re in immigration, family law, real estate, or general practice.
Consultation Scheduling in Real Time
No follow-ups. No forgotten leads. Central books client calls directly into your calendar—during the conversation.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Logs Key Case Details Automatically
Name, number, practice area, urgency—it’s all captured and sent to your team, so intake stays tight and trackable.
Trained on Your Practice, Not a Script
Central instantly learns your practice areas, office hours, fees, and intake process using your website and uploaded docs. When someone asks, “Do you handle civil cases?” Central has the answer.
Transferring to a human…
Hi there! This is Lora from Lora's Beauty. How can I help you?
Hi there! This is Lora from Lora's Beauty. How can I help you?
Knows When to Escalate
If a client asks for a person, or the call requires a live touch, Central transfers them to your team or notifies you instantly. No delays. No misroutes.
Call Logs, Transcripts, and Summaries
Get complete visibility into every conversation, including transcripts and caller intent—so you’re never out of the loop.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Cancelled an appointment & Rescheduled for Next Week
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Cancellation and Rescheduling Request
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Built for Firms That:
Need a polished intake experience on a budget
Need a polished intake experience on a budget
Handle sensitive, time-critical matters
Handle sensitive, time-critical matters
Field after-hours or overflow calls
Field after-hours or overflow calls
Central handles the first step, so you can focus on winning the case.
Central handles the first step, so you can focus on winning the case.
Central handles the first step, so you can focus on winning the case.
Before & After
Why Firms Choose Central Over Typical Receptionists
Central (AI Receptionist for Law Firms)
New Event Scheduled
34m ago
Legal Consultation – Family Law (Client: Sarah W.)
New Event Scheduled
2h ago
Contract Review Appointment – Business Client
New Event Scheduled
3h ago
Discovery Call – New Immigration Case
New Event Scheduled
34m ago
Legal Consultation – Family Law (Client: Sarah W.)
New Event Scheduled
2h ago
Contract Review Appointment – Business Client
New Event Scheduled
3h ago
Discovery Call – New Immigration Case
Availability: 24/7, including weekends and after-hours
Availability: 24/7, including weekends and after-hours
Legal Familiarity: Trained on your services, case types, and intake questions
Legal Familiarity: Trained on your services, case types, and intake questions
Booking: Real-time consultation scheduling with custom intake forms
Booking: Real-time consultation scheduling with custom intake forms
Cost: Flat $89/month — no per-call or per-minute charges
Cost: Flat $89/month — no per-call or per-minute charges
Call Reports: Instant transcripts + call summaries for recordkeeping
Call Reports: Instant transcripts + call summaries for recordkeeping
Setup Time: 10-minute self-setup — no training or IT help needed
Setup Time: 10-minute self-setup — no training or IT help needed
Live Answering Service
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Availability: Weekdays only, no coverage after hours or weekends
Availability: Weekdays only, no coverage after hours or weekends
Legal Familiarity: Generic scripts not tailored to legal workflows
Legal Familiarity: Generic scripts not tailored to legal workflows
Booking: Takes a message — doesn’t schedule or qualify leads
Booking: Takes a message — doesn’t schedule or qualify leads
Cost: $300–$600+/month with variable call costs
Cost: $300–$600+/month with variable call costs
Call Reports: Often delayed or not detailed enough for legal use
Call Reports: Often delayed or not detailed enough for legal use
Setup Time: Days to onboard, often requires back-and-forth
Setup Time: Days to onboard, often requires back-and-forth
Testimonials
Customers love using Central
See how Central's answering service makes a positive difference.
Mark T.
CEO, Lifestyle Retial
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Sarah L.
Office Manager, Riverbend Dental
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead."
Dana M.
Partner, BrightPath Legal
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!"
Kevin R.
Practice Manager, Sage Wellness
"We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients."
Amy G.
Co-founder, Rooted Skincare
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Megan W.
Business Owner, Finders Keepers
"With Central, I'm booking more appointments than before. The receptionist learns about my client's issues, identifies relevant service items in my list, and can even provide quote."
How it works
You're Three Steps from Never Missing a Call Again
1
Tell us about your firm
2
Customize your receptionist’s voice and settings
3
Forward your number
1
Tell us about your firm
2
Customize your receptionist’s voice and settings
3
Forward your number
That’s it. Your AI receptionist is live, trained, and ready to take your next call.
FAQ
Frequently Asked Questions
What does Central’s AI receptionist for law firms do?
Central’s AI receptionist for law firms answers inbound calls 24/7, books consultations, responds to common client questions, and hands off to a live receptionist when needed. It’s designed to help law firms stay responsive while protecting your time and professionalism.
How does scheduling work for legal consultations?
The AI detects the caller’s timezone, checks for available openings on your calendar, and books a meeting automatically with a link included.
It integrates with:
Google Calendar
Calendly
Cal.com
Acuity Scheduling
You stay in control of your availability, and clients get booked in seconds. Even after hours.
Can it answer questions about my legal services?
Yes. The AI is trained on your website and uploaded documentation. It can respond to:
Practice areas (e.g., personal injury, estate law)
Office hours
Languages spoken
Consultation fees
Service availability
You can edit or add to this knowledge base at any time.
Does it protect confidentiality?
While Central is designed with secure data handling practices, it does not currently advertise compliance with legal confidentiality frameworks or offer formal privilege protections. For sensitive matters, you can configure the AI to escalate immediately to a human or collect minimal intake data only.
Will the AI escalate calls to a human receptionist?
Yes. Calls are automatically escalated when:
The caller asks for a human
The AI doesn’t have a confident answer
A specific keyword or topic requires escalation (configurable)
We’ve partnered with Wing Assistant, who provides human assistants for handoffs. You control when, where, and how this handoff happens.
What happens after a call ends?
You’ll receive a full call summary that includes:
Caller name and number (if available)
Key actions taken (e.g., booked consultation)
Call status, date, time, and duration
Full transcript for internal review
This makes it easy to track leads, conversations, and outcomes.
Can Central help qualify potential clients?
Yes. You can set up intake logic to capture:
Case type
Urgency level
Location or jurisdiction
Referral source
Based on this input, Central can tag, score, or suppress scheduling, helping you focus on qualified leads.
Can I export or integrate leads into my CRM?
Yes. Central supports:
CSV export
Zapier integration with over 6,000 tools
Direct CRM syncing (e.g., Clio, Lawmatics) is on the roadmap
What does Central’s AI receptionist for law firms do?
Central’s AI receptionist for law firms answers inbound calls 24/7, books consultations, responds to common client questions, and hands off to a live receptionist when needed. It’s designed to help law firms stay responsive while protecting your time and professionalism.
How does scheduling work for legal consultations?
The AI detects the caller’s timezone, checks for available openings on your calendar, and books a meeting automatically with a link included.
It integrates with:
Google Calendar
Calendly
Cal.com
Acuity Scheduling
You stay in control of your availability, and clients get booked in seconds. Even after hours.
Can it answer questions about my legal services?
Yes. The AI is trained on your website and uploaded documentation. It can respond to:
Practice areas (e.g., personal injury, estate law)
Office hours
Languages spoken
Consultation fees
Service availability
You can edit or add to this knowledge base at any time.
Does it protect confidentiality?
While Central is designed with secure data handling practices, it does not currently advertise compliance with legal confidentiality frameworks or offer formal privilege protections. For sensitive matters, you can configure the AI to escalate immediately to a human or collect minimal intake data only.
Will the AI escalate calls to a human receptionist?
Yes. Calls are automatically escalated when:
The caller asks for a human
The AI doesn’t have a confident answer
A specific keyword or topic requires escalation (configurable)
We’ve partnered with Wing Assistant, who provides human assistants for handoffs. You control when, where, and how this handoff happens.
What happens after a call ends?
You’ll receive a full call summary that includes:
Caller name and number (if available)
Key actions taken (e.g., booked consultation)
Call status, date, time, and duration
Full transcript for internal review
This makes it easy to track leads, conversations, and outcomes.
Can Central help qualify potential clients?
Yes. You can set up intake logic to capture:
Case type
Urgency level
Location or jurisdiction
Referral source
Based on this input, Central can tag, score, or suppress scheduling, helping you focus on qualified leads.
Can I export or integrate leads into my CRM?
Yes. Central supports:
CSV export
Zapier integration with over 6,000 tools
Direct CRM syncing (e.g., Clio, Lawmatics) is on the roadmap
What kind of files can I upload to train the AI?
You can upload:
PDF
DOC, DOCX
TXT
HTML
Markdown (MD)
These materials are used to strengthen the AI’s understanding of your services, specialties, and intake processes.
How customizable is the receptionist?
You can personalize:
Its name and greeting
Supported Q&A logic
Escalation triggers
Calendar behavior and lead intake forms
The receptionist will reflect your firm’s tone and process and not sound like a generic call center.
Can I use my own number?
Yes. You’ll get a dedicated business number from Central. If you already have a number, we can work with you to set up forwarding or porting – just ask.
How fast can I get started?
Setup takes under 60 seconds. Just provide your website, and Central will crawl it to generate your AI receptionist. You can fine-tune or upload additional documents afterward.
Is this a good fit for law firms?
Yes. Central is built for time-strapped attorneys, especially:
Solo attorneys managing their own calendars
Firms with no front desk or part-time admin help
Practices with high inquiry volume and limited staff
Whether you’re fielding calls for PI, immigration, estate planning, or family law, Central can reduce interruptions and help capture every opportunity.
Can it detect legal conflict of interest?
Not at this time. Central can collect basic information for screening, but formal conflict checks should still be handled by your team. You can choose to route those calls to a human or flag for manual review.
Can the AI explain my retainer or fee structure?
Yes, if you include that information in your knowledge base. It will never guess or make assumptions, and you can control what gets shared (e.g., flat fee vs. hourly rates, payment policies, etc.).
What kind of files can I upload to train the AI?
You can upload:
PDF
DOC, DOCX
TXT
HTML
Markdown (MD)
These materials are used to strengthen the AI’s understanding of your services, specialties, and intake processes.
How customizable is the receptionist?
You can personalize:
Its name and greeting
Supported Q&A logic
Escalation triggers
Calendar behavior and lead intake forms
The receptionist will reflect your firm’s tone and process and not sound like a generic call center.
Can I use my own number?
Yes. You’ll get a dedicated business number from Central. If you already have a number, we can work with you to set up forwarding or porting – just ask.
How fast can I get started?
Setup takes under 60 seconds. Just provide your website, and Central will crawl it to generate your AI receptionist. You can fine-tune or upload additional documents afterward.
Is this a good fit for law firms?
Yes. Central is built for time-strapped attorneys, especially:
Solo attorneys managing their own calendars
Firms with no front desk or part-time admin help
Practices with high inquiry volume and limited staff
Whether you’re fielding calls for PI, immigration, estate planning, or family law, Central can reduce interruptions and help capture every opportunity.
Can it detect legal conflict of interest?
Not at this time. Central can collect basic information for screening, but formal conflict checks should still be handled by your team. You can choose to route those calls to a human or flag for manual review.
Can the AI explain my retainer or fee structure?
Yes, if you include that information in your knowledge base. It will never guess or make assumptions, and you can control what gets shared (e.g., flat fee vs. hourly rates, payment policies, etc.).
Join 1,000+ businesses
Try Central for Law Firms
Every missed call is a case someone else will take. Central keeps your lines open, your intake organized, and your time protected.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central for Law Firms
Every missed call is a case someone else will take. Central keeps your lines open, your intake organized, and your time protected.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central for Law Firms
Every missed call is a case someone else will take. Central keeps your lines open, your intake organized, and your time protected.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.