Loved by 1000+ businesses
Keep Your Lines Open and Your Time Protected
Central is the AI receptionist for law firms designed to help lawyers focus on their cases.
From solo attorneys to growing practices, Central answers client inquiries, schedules consultations, and captures critical details—24/7, no extra headcount required.
full access, cancel anytime.
Trusted by hundreds of SMBs
Features
Every Call Could Be a Case. Every Case Starts with Trust.
When a potential client calls, they’re deciding whether to trust you with their problem.
Central ensures you never miss that moment.
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
Anna G.
(310) 342‑9810
Asked about pricing for group sessions
2:17 PM
Jasmin R.
(415) 995‑6732
Inquired about weekend availability
4:42 PM
Marcus T.
(646) 778‑2204
Wanted to schedule a follow-up appointment
10:03 AM
Daniel K.
(213) 580‑1107
Asked if walk-ins are accepted
1:26 PM
Lena W.
(718) 403‑0921
Needed directions to the location
11:48 AM
24/7 Call Handling That Sounds Like You
Central answers in your firm’s voice, with a custom greeting and a tone that matches your practice, whether you’re in immigration, family law, real estate, or general practice.
Consultation Scheduling in Real Time
No follow-ups. No forgotten leads. Central books client calls directly into your calendar—during the conversation.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Add your website:
We’ll read your whole website and train your AI Receptionist for you.
Logs Key Case Details Automatically
Name, number, practice area, urgency—it’s all captured and sent to your team, so intake stays tight and trackable.
Trained on Your Practice, Not a Script
Central instantly learns your practice areas, office hours, fees, and intake process using your website and uploaded docs. When someone asks, “Do you handle civil cases?” Central has the answer.
Transferring to a human…
Hi there! This is Lora from Lora's Beauty. How can I help you?
Hi there! This is Lora from Lora's Beauty. How can I help you?
Knows When to Escalate
If a client asks for a person, or the call requires a live touch, Central transfers them to your team or notifies you instantly. No delays. No misroutes.
Call Logs, Transcripts, and Summaries
Get complete visibility into every conversation, including transcripts and caller intent—so you’re never out of the loop.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Cancelled an appointment & Rescheduled for Next Week
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Appointment Scheduled for Hair Coloring
A customer called to schedule a hair coloring appointment for next Wednesday at 2:00 PM. The AI receptionist confirmed the stylist’s availability and booked the appointment successfully.
Inquiry About Keratin Treatment
The caller asked whether Lora’s Beauty Salon offers keratin treatments and what products are used. The AI receptionist provided a list of available smoothing treatments and offered to book a consultation.
Appointment Time Confirmation
A customer called to confirm the date and time of their upcoming blowout appointment. The AI receptionist verified the details: Friday from 9–10 AM NY time, and the caller expressed gratitude.
Cancellation and Rescheduling Request
The caller needed to cancel their manicure appointment originally scheduled for Monday at 1 PM. The AI receptionist canceled the appointment and offered available times later in the week.
Walk-In Availability Check
The caller asked if walk-in appointments were possible for a same-day haircut. The AI receptionist informed them that walk-ins are accepted based on availability and recommended scheduling to secure a time slot.
Built for Firms That:
Need a polished intake experience on a budget
Need a polished intake experience on a budget
Handle sensitive, time-critical matters
Handle sensitive, time-critical matters
Field after-hours or overflow calls
Field after-hours or overflow calls
Central handles the first step, so you can focus on winning the case.
Central handles the first step, so you can focus on winning the case.
Central handles the first step, so you can focus on winning the case.
Before & After
Why Firms Choose Central Over Typical Receptionists
Central (AI Receptionist)
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
New Event Scheduled
34m ago
Hair Styling & Blowout appointment...
New Event Scheduled
2h ago
Men's haircut - premium fade...
New Event Scheduled
3h ago
Hair Coloring appointment...
Availability: 24/7, automatic and immediate
Availability: 24/7, automatic and immediate
Client Familiarity: Trained on your practice
Client Familiarity: Trained on your practice
Consultation Booking: Yes, directly to your calendar
Consultation Booking: Yes, directly to your calendar
Monthly Cost: $89 flat rate
Monthly Cost: $89 flat rate
Call Volume: Unlimited
Call Volume: Unlimited
Reporting: Instant transcripts + summaries
Reporting: Instant transcripts + summaries
Setup Time: Under 10 minutes
Setup Time: Under 10 minutes
Live Answering Service
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
P
Potential Client
34m ago
Missed Call
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Availability: Weekdays, limited after-hours
Availability: Weekdays, limited after-hours
Client Familiarity: Generic script + operator notes
Client Familiarity: Generic script + operator notes
Consultation Booking: Often just message taking
Consultation Booking: Often just message taking
Monthly Cost: $300–$600+
Monthly Cost: $300–$600+
Call Volume: Metered or pay-per-minute
Call Volume: Metered or pay-per-minute
Reporting: Often delayed or on request
Reporting: Often delayed or on request
Setup Time: Several days
Setup Time: Several days
Testimonials
Customers love using Central
See how Central's answering service makes a positive difference.
Mark T.
CEO, Lifestyle Retial
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Sarah L.
Office Manager, Riverbend Dental
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead."
Dana M.
Partner, BrightPath Legal
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!"
Kevin R.
Practice Manager, Sage Wellness
"We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients."
Amy G.
Co-founder, Rooted Skincare
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Megan W.
Business Owner, Finders Keepers
"With Central, I'm booking more appointments than before. The receptionist learns about my client's issues, identifies relevant service items in my list, and can even provide quote."
How it works
You're Three Steps from Never Missing a Call Again
1
Tell us about your firm
2
Customize your receptionist’s voice and settings
3
Forward your number
1
Tell us about your firm
2
Customize your receptionist’s voice and settings
3
Forward your number
That’s it. Your AI receptionist is live, trained, and ready to take your next call.
FAQ
Frequently Asked Questions
What is Central, and how does it work for law firms?
Central’s AI receptionist for law offices is an assistant designed to handle your practice’s calls 24/7. It greets clients, books sessions, and provides information about your services. The AI uses natural language processing to understand and respond in a human-like manner. It can check your calendar for availability, block out appointments, and even escalate calls to a human receptionist when necessary. This ensures your clients receive professional assistance at all times.
How can an AI receptionist for law firms make the client experience better?
Primarily, AI receptionists speed up the booking process. More than that, they enhance the entire customer experience. By reducing wait times and offering tailored interactions, they help clients feel both prioritized and understood.
Is your AI answering service customizable to my needs?
Central aligns with your practice’s requirements. You can tailor the greeting messages, define business hours, set up call routing rules, and specify how appointments are scheduled. Additionally, you can train the AI using your website content and documents to answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
Does your AI receptionist feel natural in conversation?
Yes. Our answering service uses conversational language, making it indistinguishable from a human receptionist. It responds to inquiries using advanced speech synthesis and understanding. If you prefer transparency, you can configure the AI to introduce itself as an AI medical receptionist. The goal is to provide a seamless, professional experience for your patients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be unobtrusive, maintaining a high standard of customer service.
What are the costs associated with your AI answering service?
Central offers a 10-day free trial of the AI receptionist for law offices, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features.
What is Central, and how does it work for law firms?
Central’s AI receptionist for law offices is an assistant designed to handle your practice’s calls 24/7. It greets clients, books sessions, and provides information about your services. The AI uses natural language processing to understand and respond in a human-like manner. It can check your calendar for availability, block out appointments, and even escalate calls to a human receptionist when necessary. This ensures your clients receive professional assistance at all times.
How can an AI receptionist for law firms make the client experience better?
Primarily, AI receptionists speed up the booking process. More than that, they enhance the entire customer experience. By reducing wait times and offering tailored interactions, they help clients feel both prioritized and understood.
Is your AI answering service customizable to my needs?
Central aligns with your practice’s requirements. You can tailor the greeting messages, define business hours, set up call routing rules, and specify how appointments are scheduled. Additionally, you can train the AI using your website content and documents to answer FAQs specific to your services. This level of customization ensures that the AI behaves consistently with your brand voice and operational procedures.
Does your AI receptionist feel natural in conversation?
Yes. Our answering service uses conversational language, making it indistinguishable from a human receptionist. It responds to inquiries using advanced speech synthesis and understanding. If you prefer transparency, you can configure the AI to introduce itself as an AI medical receptionist. The goal is to provide a seamless, professional experience for your patients.
What happens if the AI cannot handle a caller’s request?
In situations where the AI encounters complex or uncommon inquiries beyond its programmed capabilities, it is programmed to escalate the call to a human receptionist. This ensures that your clients receive the assistance they need without frustration. The transition from AI to human support is designed to be unobtrusive, maintaining a high standard of customer service.
What are the costs associated with your AI answering service?
Central offers a 10-day free trial of the AI receptionist for law offices, allowing you to experience its features and benefits firsthand. Post-trial, pricing is structured based on your business’s specific needs, such as call volume and required features.
Can Central handle multiple locations or team members?
Absolutely. Central can route calls differently depending on location, office hours, or service type. You can also configure separate escalation paths or calendars per team member or office. Whether you're a solo practitioner or managing a growing firm, Central can scale with you.
Can I update the AI if my services or hours change?
Yes. You can edit your practice information, hours, FAQs, or call handling preferences anytime from your dashboard and Central will reflect the changes immediately. Whether you have a caller advisory, are updating your schedule, or are adding a new service, the AI stays current without retraining.
Can I review missed calls and messages?
Yes. Every inbound call, whether answered by the AI or escalated, is logged with a call summary, message, and full transcript. You can review it anytime in your dashboard, so you’ll never miss a client inquiry, service request, or follow-up opportunity.
Can Central handle businesses with irregular hours?
Yes. If your hours change weekly, no worries. You can update your availability anytime, and the AI will adjust how it greets callers, books appointments, or escalates requests. That way, your business always feels open, even when your schedule isn’t.
How is Central different from a traditional call center or answering service?
Unlike traditional call centers that rely on generic scripts and per-minute billing, Central uses AI to give personalized, on-brand responses trained on details about your practice. It answers instantly, costs a flat monthly fee, and handles more than just message-taking—it books, routes, and remembers.
Is there a way to test how Central sounds before going live?
Yes. During setup, you can preview Central’s voice, greetings, and even simulate calls before forwarding your number. That way, you know exactly how your business will sound to clients—professional, helpful, and on-brand from day one.
Can Central handle multiple locations or team members?
Absolutely. Central can route calls differently depending on location, office hours, or service type. You can also configure separate escalation paths or calendars per team member or office. Whether you're a solo practitioner or managing a growing firm, Central can scale with you.
Can I update the AI if my services or hours change?
Yes. You can edit your practice information, hours, FAQs, or call handling preferences anytime from your dashboard and Central will reflect the changes immediately. Whether you have a caller advisory, are updating your schedule, or are adding a new service, the AI stays current without retraining.
Can I review missed calls and messages?
Yes. Every inbound call, whether answered by the AI or escalated, is logged with a call summary, message, and full transcript. You can review it anytime in your dashboard, so you’ll never miss a client inquiry, service request, or follow-up opportunity.
Can Central handle businesses with irregular hours?
Yes. If your hours change weekly, no worries. You can update your availability anytime, and the AI will adjust how it greets callers, books appointments, or escalates requests. That way, your business always feels open, even when your schedule isn’t.
How is Central different from a traditional call center or answering service?
Unlike traditional call centers that rely on generic scripts and per-minute billing, Central uses AI to give personalized, on-brand responses trained on details about your practice. It answers instantly, costs a flat monthly fee, and handles more than just message-taking—it books, routes, and remembers.
Is there a way to test how Central sounds before going live?
Yes. During setup, you can preview Central’s voice, greetings, and even simulate calls before forwarding your number. That way, you know exactly how your business will sound to clients—professional, helpful, and on-brand from day one.
Join 1,000+ businesses
Try Central for Law Firms
Every missed call is a case someone else will take. Central keeps your lines open, your intake organized, and your time protected.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central for Law Firms
Every missed call is a case someone else will take. Central keeps your lines open, your intake organized, and your time protected.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Try Central for Law Firms
Every missed call is a case someone else will take. Central keeps your lines open, your intake organized, and your time protected.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.