Never miss another patient call or message again
AI phone and chat agents that handle patient calls 24/7, schedule appointments, and provide instant support across your website, SMS, and social channels.
Trusted by the leaders in the industry:
Trusted by the leaders in the industry:
Trusted by the leaders in the industry:
AI Voice Receptionist
Your practice never sleeps. Neither should your front desk.
Stop losing patients to missed calls. Central's AI answers calls instantly, books appointments, and handles inquiries professionally.
P
Potential Client
now
415-123-3456
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Central is answering 3 calls…
24/7 Patient Call Coverage
Never miss another appointment request, even after hours or on weekends. While your staff rests, Central captures every opportunity and schedules patients directly into your calendar system.
P
Potential Client
now
415-123-3456
P
Potential Lead
2h ago
Missed Call
P
VIP Customer
3h ago
Missed Call
Central is answering 3 calls…
24/7 Patient Call Coverage
Never miss another appointment request, even after hours or on weekends. While your staff rests, Central captures every opportunity and schedules patients directly into your calendar system.
We sent an email with calendar invitation with the details to everyone
You are scheduled
Add to your calendar
Instant Appointment Booking
No more phone tag. Patients get their preferred time slots booked immediately during the call, with automatic confirmations sent to both patient and practice.
We sent an email with calendar invitation with the details to everyone
You are scheduled
Add to your calendar
Instant Appointment Booking
No more phone tag. Patients get their preferred time slots booked immediately during the call, with automatic confirmations sent to both patient and practice.
Anna G.
Encrypted
anna@gmail.com
Asked about pricing for group sessions
2:17 PM
George M.
Encrypted
george@gmail.com
Asked about pricing for group sessions
4:29 PM
Caller: Sarah S.
Encrypted
+1 (415) 123 - 4567
Reason: Follow-up for lab results
2:17 PM
Hubspot
Pipedrive
Zoho
HIPAA-Compliant Patient Intake
Securely collect insurance information, reason for visit, and contact details while maintaining full compliance with healthcare privacy regulations.
Anna G.
Encrypted
anna@gmail.com
Asked about pricing for group sessions
2:17 PM
George M.
Encrypted
george@gmail.com
Asked about pricing for group sessions
4:29 PM
Caller: Sarah S.
Encrypted
+1 (415) 123 - 4567
Reason: Follow-up for lab results
2:17 PM
Hubspot
Pipedrive
Zoho
HIPAA-Compliant Patient Intake
Securely collect insurance information, reason for visit, and contact details while maintaining full compliance with healthcare privacy regulations.
Hi there, this is John speaking. How can I help you?
Central invited John to the call…
Smart Call Routing
Urgent calls go straight to the right provider. Routine questions get answered instantly. Every caller reaches exactly who they need, when they need them.
Hi there, this is John speaking. How can I help you?
Central invited John to the call…
Smart Call Routing
Urgent calls go straight to the right provider. Routine questions get answered instantly. Every caller reaches exactly who they need, when they need them.
German
Chinese
Spanish
French
English
Multilingual Support
Serve your entire community. Central speaks 30+ languages fluently, ensuring every patient feels welcomed and understood.
German
Chinese
Spanish
French
English
Multilingual Support
Serve your entire community. Central speaks 30+ languages fluently, ensuring every patient feels welcomed and understood.
Call summary
Encrypted data
Maria Gonzalez called on August 28 at 10:42 AM to schedule a new patient appointment with Dr. Patel. The AI receptionist booked her visit for September 5 at 2:30 PM and confirmed her insurance (Blue Cross).
Synced with CRM
Call summary
Encrypted data
Maria Gonzalez called on August 28 at 10:42 AM to schedule a new patient appointment with Dr. Patel. The AI receptionist booked her visit for September 5 at 2:30 PM and confirmed her insurance (Blue Cross).
Synced with CRM
Call summary
Encrypted data
Maria Gonzalez called on August 28 at 10:42 AM to schedule a new patient appointment with Dr. Patel. The AI receptionist booked her visit for September 5 at 2:30 PM and confirmed her insurance (Blue Cross).
Synced with CRM
Complete Call Documentation
Every interaction is logged with patient details, call summary, and next steps. Your team always knows what happened, eliminating confusion and improving continuity of care.
Call summary
Encrypted data
Maria Gonzalez called on August 28 at 10:42 AM to schedule a new patient appointment with Dr. Patel. The AI receptionist booked her visit for September 5 at 2:30 PM and confirmed her insurance (Blue Cross).
Synced with CRM
Call summary
Encrypted data
Maria Gonzalez called on August 28 at 10:42 AM to schedule a new patient appointment with Dr. Patel. The AI receptionist booked her visit for September 5 at 2:30 PM and confirmed her insurance (Blue Cross).
Synced with CRM
Call summary
Encrypted data
Maria Gonzalez called on August 28 at 10:42 AM to schedule a new patient appointment with Dr. Patel. The AI receptionist booked her visit for September 5 at 2:30 PM and confirmed her insurance (Blue Cross).
Synced with CRM
Complete Call Documentation
Every interaction is logged with patient details, call summary, and next steps. Your team always knows what happened, eliminating confusion and improving continuity of care.
________"Central's AI receptionist has been a game-changer for our practice. We never miss a patient call anymore, and our staff can actually focus on patient care instead of being tied to the phones all day. Our patients love the instant responses, and we're capturing appointments we would have lost before."
Practice Manager, Westcoast Neurology
Practice Manager, Westcoast Neurology
Loved by 1000+ businesses
Don't miss another call with #1 AI receptionist.
Central's AI receptionist automatically qualifies leads, answers questions, books meetings, and transfers calls.
Call our receptionist
Play the audio
Your Reception
Monitor and manage your your AI receptionist
Calls
Action items
Training
Insights
Your AI receptionist's number
+1 (949) 832-1178
Today
4
Answered questions about Central AI and booked a call
See call summary
Megan called with concerns about missing potential clients due to being unavailable. I explained how Central AI answers calls 24/7, captures lead information, and books appointments directly into her calendar and CRM. She was relieved to hear this and agreed to book a call to explore a tailored setup for her business.
2:38pm
Scheduled a demo appointment with caller
See call summary
Megan confirmed interest in speaking with our team, so I offered real-time availability based on her time zone (San Francisco). She chose a slot on June 12th at 9:30 a.m., provided her email, and I instantly booked the meeting and sent her a confirmation via email and calendar invite. She confirmed she received it and was impressed by how seamless it was.
1:55pm
Confirmed appointment and transferred caller to a team member
See call summary
After her appointment was confirmed, Megan had some detailed follow-up questions. I confirmed she received her email and calendar invite, then offered to transfer her to a live team member for deeper support. I initiated the transfer smoothly, ensuring continuity in the conversation.
9:00am
Captured lead details and prepared to assist
See call summary
Megan reached out after browsing our website. I greeted her, asked for her name, confirmed the spelling, and assured her I was ready to help. By collecting her contact information early, I ensured a personalized and professional interaction while preparing to answer her questions about Central AI.
8:24am
Yesterday
5
Loved by 1000+ businesses
Don't miss another call with #1 AI receptionist.
Central's AI receptionist automatically qualifies leads, answers questions, books meetings, and transfers calls.
Call our receptionist
Play the audio
Your Reception
Monitor and manage your your AI receptionist
Calls
Action items
Training
Your AI receptionist's number
+1 (949) 832-1178
Today
4
Answered questions about Central AI and booked a call
See call summary
Megan called with concerns about missing potential clients due to being unavailable. I explained how Central AI answers calls 24/7, captures lead information, and books appointments directly into her calendar and CRM. She was relieved to hear this and agreed to book a call to explore a tailored setup for her business.
2:38pm
Scheduled a demo appointment with caller
See call summary
Megan confirmed interest in speaking with our team, so I offered real-time availability based on her time zone (San Francisco). She chose a slot on June 12th at 9:30 a.m., provided her email, and I instantly booked the meeting and sent her a confirmation via email and calendar invite. She confirmed she received it and was impressed by how seamless it was.
1:55pm
Confirmed appointment and transferred caller to a team member
See call summary
After her appointment was confirmed, Megan had some detailed follow-up questions. I confirmed she received her email and calendar invite, then offered to transfer her to a live team member for deeper support. I initiated the transfer smoothly, ensuring continuity in the conversation.
9:00am
Captured lead details and prepared to assist
See call summary
Megan reached out after browsing our website. I greeted her, asked for her name, confirmed the spelling, and assured her I was ready to help. By collecting her contact information early, I ensured a personalized and professional interaction while preparing to answer her questions about Central AI.
8:24am
Yesterday
5
AI Chat Agent
Connect with patients wherever they reach out
Patients text, message, and chat online. Central's AI meets them everywhere with instant responses that turn inquiries into appointments.
Omnichannel patient engagement
One AI agent handles conversations across your website, SMS, WhatsApp, Facebook, Instagram, and more. Your staff manages everything from a single, unified inbox.
Omnichannel patient engagement
One AI agent handles conversations across your website, SMS, WhatsApp, Facebook, Instagram, and more. Your staff manages everything from a single, unified inbox.
What are your opening hours?
We’re open Monday–Friday, 9 AM to 6 PM.
Source: Website FAQ
Trained on your practice knowledge
Central automatically learns from your website, help center, FAQs, PDFs, Word docs, and other internal files to give patients accurate, personalized answers that build trust and confidence
What are your opening hours?
We’re open Monday–Friday, 9 AM to 6 PM.
Source: Website FAQ
Trained on your practice knowledge
Central automatically learns from your website, help center, FAQs, PDFs, Word docs, and other internal files to give patients accurate, personalized answers that build trust and confidence
Anna G.
Encrypted
anna@gmail.com
Asked about pricing for group sessions
2:17 PM
George M.
Encrypted
george@gmail.com
Asked about pricing for group sessions
4:29 PM
Caller: Sarah S.
Encrypted
+1 (415) 123 - 4567
Reason: Follow-up for lab results
2:17 PM
Hubspot
Pipedrive
Zoho
Intelligent patient triage & lead capture
Automatically capture appointment preferences, insurance details, and urgency level. Define your ideal patient with custom lead logic and automatically trigger follow-ups to your team.
Anna G.
Encrypted
anna@gmail.com
Asked about pricing for group sessions
2:17 PM
George M.
Encrypted
george@gmail.com
Asked about pricing for group sessions
4:29 PM
Caller: Sarah S.
Encrypted
+1 (415) 123 - 4567
Reason: Follow-up for lab results
2:17 PM
Hubspot
Pipedrive
Zoho
Intelligent patient triage & lead capture
Automatically capture appointment preferences, insurance details, and urgency level. Define your ideal patient with custom lead logic and automatically trigger follow-ups to your team.
Appointments/scheduling
40%
Pricing/Billing
25%
Services offered
15%
Hours & Location
12%
Cancellations/Rescheduling
8%
Resolution time: <1 mins
Real-time performance analytics
Track the metrics that matter most: resolution rate, lead volume, and patient satisfaction. See exactly what patients ask about most and optimize your communication strategy.
Appointments/scheduling
40%
Pricing/Billing
25%
Services offered
15%
Hours & Location
12%
Cancellations/Rescheduling
8%
Resolution time: <1 mins
Real-time performance analytics
Track the metrics that matter most: resolution rate, lead volume, and patient satisfaction. See exactly what patients ask about most and optimize your communication strategy.
Automate workflows with your existing tools
Sync patient chats directly into your CRM, calendar, or EHR systems — no double entry, no manual follow-ups.
Automate workflows with your existing tools
Sync patient chats directly into your CRM, calendar, or EHR systems — no double entry, no manual follow-ups.
Luna (Receptionist)
Jack (Sales)
Diego (Support)
Launch in minutes and scale across departments
Set up a trained AI agent instantly, then create specialized agents for front desk, billing, or after-hours support — editable anytime.
Luna (Receptionist)
Jack (Sales)
Diego (Support)
Launch in minutes and scale across departments
Set up a trained AI agent instantly, then create specialized agents for front desk, billing, or after-hours support — editable anytime.
Loved by 1000+ businesses
Chat support agents that handle all of your channels
Virtual AI receptionist that automatically qualifies leads, answers questions, books meetings, and transfers calls.
Handling 1 conversation
Handling 1 conversation
Flexible pricing that grows with your practice
Pay for what you use. Grow when you're ready. No setup fees, free trial, cancel anytime.
Free for 10 days
No set up fees
Cancel any time
$89
$89
/ month
90
200
400
Need a higher call limit?
$39
$39
/ month
300
1000
5000
Need a higher call limit?
$89
$89
/ month
90
200
400
Need a higher call limit?
$39
$39
/ month
300
1000
5000
Need a higher call limit?
Frequently Asked Questions
What does Central’s AI Medical Receptionist do?
Central’s AI medical receptionist answers incoming calls 24/7, books appointments, answers clinic FAQs, and routes calls to human staff when necessary. It’s built to reduce missed opportunities and streamline patient support without the overhead of hiring or training staff.
How does scheduling work for medical offices?
Our AI:
Detects the caller’s timezone
Finds the next available time slot
Books the appointment directly to your calendar with a meeting link
We support integrations with Google Calendar, Calendly, Cal.com, and Acuity Scheduling.
How does Central know what to say about my business?
When you onboard, Central automatically crawls your practice’s website and any linked pages to create a structured knowledge base. This includes:
Business name and description
Services or products
Hours, pricing, and location details
You can also upload documents (PDF, DOC, TXT, HTML, MD) or add notes manually to enhance the AI’s understanding.
What file types can I upload?
Supported formats include:
PDF
DOC, DOCX
TXT
HTML
Markdown (MD)
These help train the AI to provide detailed, accurate answers to patients and other callers.
Can the AI answer customer questions?
Yes. It uses your structured knowledge base to respond to common questions about your business, services, hours, pricing, and more.
Will the AI transfer to a human if needed?
Yes. If the caller requests a human, or if the AI doesn’t have enough information to respond confidently, the call can be routed to a human receptionist via our partnership with Wing Assistant. You can customize when and where calls escalate.
Can I choose the phone number patients call?
Yes. You’ll receive a dedicated phone number as part of your subscription. Please contact our team for questions about geographic availability or routing preferences.
What happens after each call?
Each call generates a post-call summary that includes:
Key actions taken (e.g., bookings)
Caller name and phone number (if available)
Call date, time, duration, and status
Full call transcript
These logs help you track leads and ensure quality follow-up.
What does Central’s AI Medical Receptionist do?
Central’s AI medical receptionist answers incoming calls 24/7, books appointments, answers clinic FAQs, and routes calls to human staff when necessary. It’s built to reduce missed opportunities and streamline patient support without the overhead of hiring or training staff.
How does scheduling work for medical offices?
Our AI:
Detects the caller’s timezone
Finds the next available time slot
Books the appointment directly to your calendar with a meeting link
We support integrations with Google Calendar, Calendly, Cal.com, and Acuity Scheduling.
How does Central know what to say about my business?
When you onboard, Central automatically crawls your practice’s website and any linked pages to create a structured knowledge base. This includes:
Business name and description
Services or products
Hours, pricing, and location details
You can also upload documents (PDF, DOC, TXT, HTML, MD) or add notes manually to enhance the AI’s understanding.
What file types can I upload?
Supported formats include:
PDF
DOC, DOCX
TXT
HTML
Markdown (MD)
These help train the AI to provide detailed, accurate answers to patients and other callers.
Can the AI answer customer questions?
Yes. It uses your structured knowledge base to respond to common questions about your business, services, hours, pricing, and more.
Will the AI transfer to a human if needed?
Yes. If the caller requests a human, or if the AI doesn’t have enough information to respond confidently, the call can be routed to a human receptionist via our partnership with Wing Assistant. You can customize when and where calls escalate.
Can I choose the phone number patients call?
Yes. You’ll receive a dedicated phone number as part of your subscription. Please contact our team for questions about geographic availability or routing preferences.
What happens after each call?
Each call generates a post-call summary that includes:
Key actions taken (e.g., bookings)
Caller name and phone number (if available)
Call date, time, duration, and status
Full call transcript
These logs help you track leads and ensure quality follow-up.
Can it help capture and qualify leads?
Yes. Central captures caller information and supports lead qualification logic through custom intake fields. You can:
View caller details and lead status
Export leads as a CSV
Push lead data to other apps via Zapier
Direct CRM integrations (e.g., HubSpot, Salesforce) are coming soon.
Can I customize the AI medical receptionist?
Absolutely. You can tailor:
The receptionist’s name and greeting
Business details and tone
Escalation preferences
Call handling logic to reflect your workflow
What tools does the answering service integrate with?
Central integrates with:
Google Calendar, Calendly, Cal.com, Acuity
Zapier (connect to 6,000+ apps)
CSV export for lead data
Direct CRM sync (coming soon)
How fast can I get started?
Setup takes less than 60 seconds. Just provide your website, and Central will auto-generate your AI answering service using available site content. Additional customization is available after setup.
Is Central a good fit for medical or dental offices?
Yes—many clinics already use Central for general inquiry handling and appointment scheduling. Central can help reduce call volume on front desk staff, capture patient details, and share service information automatically. If you have specific compliance, triage, or intake needs, contact us to discuss configuration options.
Is Central HIPAA-compliant?
At this time, Central has not published HIPAA compliance or BAA availability. For practices that require HIPAA-grade data handling, please reach out to our team to discuss compliance needs and upcoming roadmap developments.
Can Central handle symptom-based or urgent requests?
Central supports custom intake questions and escalation logic. While it does not provide clinical guidance, you can configure keyword-based triggers that route urgent callers to a human receptionist or same-day calendar slot.
Can it verify insurance?
Central can share general insurance-related information you provide, such as accepted providers, but does not conduct real-time insurance verification. Calls requiring detailed insurance processing can be escalated to a human if needed.
Can it help capture and qualify leads?
Yes. Central captures caller information and supports lead qualification logic through custom intake fields. You can:
View caller details and lead status
Export leads as a CSV
Push lead data to other apps via Zapier
Direct CRM integrations (e.g., HubSpot, Salesforce) are coming soon.
Can I customize the AI medical receptionist?
Absolutely. You can tailor:
The receptionist’s name and greeting
Business details and tone
Escalation preferences
Call handling logic to reflect your workflow
What tools does the answering service integrate with?
Central integrates with:
Google Calendar, Calendly, Cal.com, Acuity
Zapier (connect to 6,000+ apps)
CSV export for lead data
Direct CRM sync (coming soon)
How fast can I get started?
Setup takes less than 60 seconds. Just provide your website, and Central will auto-generate your AI answering service using available site content. Additional customization is available after setup.
Is Central a good fit for medical or dental offices?
Yes—many clinics already use Central for general inquiry handling and appointment scheduling. Central can help reduce call volume on front desk staff, capture patient details, and share service information automatically. If you have specific compliance, triage, or intake needs, contact us to discuss configuration options.
Is Central HIPAA-compliant?
At this time, Central has not published HIPAA compliance or BAA availability. For practices that require HIPAA-grade data handling, please reach out to our team to discuss compliance needs and upcoming roadmap developments.
Can Central handle symptom-based or urgent requests?
Central supports custom intake questions and escalation logic. While it does not provide clinical guidance, you can configure keyword-based triggers that route urgent callers to a human receptionist or same-day calendar slot.
Can it verify insurance?
Central can share general insurance-related information you provide, such as accepted providers, but does not conduct real-time insurance verification. Calls requiring detailed insurance processing can be escalated to a human if needed.
Join 1,000+ businesses
Who's handling your customers when you're busy?
Central's AI handles phone calls, website chat, SMS, and social messages instantly so every customer gets attention while you stay focused on growth.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who's handling your customers when you're busy?
Central's AI handles phone calls, website chat, SMS, and social messages instantly so every customer gets attention while you stay focused on growth.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.
Join 1,000+ businesses
Who's handling your customers when you're busy?
Central's AI handles phone calls, website chat, SMS, and social messages instantly so every customer gets attention while you stay focused on growth.
AI Receptionist that turns missed calls into revenue, 24/7
Copyright © Central AI. All rights reserved, 2025.