Accord + Central
Collaborate with customers through shared workspaces and track deal progress.
What is Accord?
Accord is a customer collaboration platform used by sales teams to manage mutual action plans, onboarding, and deal workflows.
What Is Central?
Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.
What You Can Do with Accord + Central
Keep customer collaboration plans aligned with live conversations so Central can track milestones, next steps, and deal progress automatically.
Common Use Cases
Auto-create workspace items, update MAP status, notify stakeholders
How to Connect Accord to Central
1) Central → Zapier connect. (guide.trycentral.com) 2) Trigger: Central (Qualified lead / Meeting booked). 3) Action: Accord (Create/update workspace item). 4) Map timeline + next steps. 5) Test → On. (guide.trycentral.com)
App information
Developer:
Accord
Category:
CRM & Sales
