Discord + Central

Manage Discord community interactions and customer support automatically.

What is Discord?

Discord is a community messaging platform built around servers, channels, voice, and real-time chat.

What Is Central?

Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.

What You Can Do with Discord + Central

Scale community support by automating Discord replies, routing questions, and escalating important issues inside Central.

Common Use Cases

Support threads, community Q&A, ticket routing

How to Connect Discord to Central

1) Central → Zapier connect. (guide.trycentral.com) 2) Trigger: Discord (New message in channel). 3) Action: Central (Create ticket/lead + notify). 4) Optional: post response draft back. 5) Test → On. (guide.trycentral.com)