GitHub + Central

Automate GitHub lead follow-up and meeting scheduling with Central AI

What Is GitHub?

GitHub is a web-based platform that provides version control and collaboration tools for software development. Its primary purpose is to enable developers to work together on software projects, share code, and track changes. GitHub is widely used by developers, software teams, and organizations to manage their codebase and collaborate on projects.

What Is Central?

Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.

What You Can Do with GitHub + Central

The GitHub + Central integration enables a range of capabilities, including automatically creating GitHub issues from customer inquiries, updating customer records based on GitHub activity, and triggering notifications to customers about updates to their issues or pull requests. For example, when a customer submits a support request, Central can automatically create a GitHub issue and assign it to the relevant development team, ensuring prompt attention and resolution. It can also close or label issues when a customer confirms resolution via a text or call, keeping both systems in sync without manual effort. Additionally, Central can pull analytics from GitHub to enrich customer profiles with product usage insights.

Common Use Cases

automatically creating GitHub issues from customer support requests, updating customer records in the CRM based on GitHub commit activity, notifying customers via SMS or WhatsApp when a pull request affecting their feature is merged, syncing Central's ticketing system with GitHub milestones for project tracking, generating weekly analytics reports that combine support volume with code deployment frequency, and routing high‑priority bug reports from customers directly to the engineering triage board.

How to Connect GitHub to Central

To connect GitHub to Central, go to Central's Integrations dashboard, select GitHub, and click "Add Integration". Authenticate with your GitHub account, grant Central the required repository permissions, and choose the repositories you want to sync. Finally, configure the desired automation rules—such as issue creation or status updates—and save the settings to activate the integration.