Google Sheets + Central

Real-time customer data sync, automated logging, and live dashboards in Google Sheets.

Google Sheets + Central Integration

Connect Google Sheets with Central to automate data flow and keep your customer operations up to date in real time. This integration lets you combine Central's AI‑driven workflow automation with the powerful data analysis capabilities of Sheets.

What Is Central?

Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.

Key Benefits of Central

Central delivers automated, round‑the‑clock support that frees agents to focus on complex issues. Its AI engine personalizes each interaction, increasing engagement and loyalty. The platform also generates data‑driven insights that help teams refine processes and make smarter business decisions. Seamless integration capabilities ensure Central fits into any existing tech stack.

Use Cases for Google Sheets + Central Integration

Automatically sync new leads captured in Google Sheets with Central to trigger immediate outreach and follow‑up sequences.', 'Export call and message logs from Central into Sheets for custom reporting, trend analysis, and KPI dashboards.', 'Update booking statuses in Sheets and have Central reflect those changes instantly across all communication channels.', 'Create a centralized inventory or resource tracker in Sheets that Central can query to provide real‑time availability during customer interactions.', 'Generate daily or weekly performance summaries in Sheets that Central populates with AI‑derived insights for management review.'

How to Connect Google Sheets to Central

To begin, generate an API key in Central and authorize the Google Sheets add‑on using OAuth. Then map the desired Central fields to your spreadsheet columns and set up triggers for real‑time sync. Once configured, the integration will run automatically, keeping your data consistent and your operations efficient.