Telegram + Central

Respond to Telegram messages and manage customer conversations automatically.

What is Telegram?

Telegram is a cloud-based messaging app known for channels, bots, and large group communication.

What Is Central?

Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.

What You Can Do with Telegram + Central

Automate Telegram customer conversations with AI replies, routing, and escalation while keeping full context in Central.

Common Use Cases

Community support, inbound sales, after-hours FAQ handling

How to Connect Telegram to Central

1) Central → Zapier connect. (guide.trycentral.com) 2) Trigger: Telegram (New message). 3) Action: Central (Create conversation/lead + tag). 4) Optional: reply automation via your bot flow. 5) Test → On. (guide.trycentral.com)