Textline + Central
Manage business text messaging and SMS conversations through Textline integration.
What is TextLine?
TextLine is a business texting platform that enables SMS communication with customers from shared inboxes.
What Is Central?
Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.
What You Can Do with TextLine + Central
Manage high-volume business texting with AI replies, tagging, routing, and follow-ups through Central’s unified inbox.
Common Use Cases
Shared inbox triage, auto-replies, lead capture, escalation
How to Connect Textline to Central
1) Central → Zapier connect. (guide.trycentral.com) 2) Trigger: TextLine (New message). 3) Action: Central (Create conversation/lead). 4) Map phone, name, message body. 5) Test → On. (guide.trycentral.com)
App information
Developer:
Textline
Category:
Messaging
