WhatsApp + Central
Handle WhatsApp Business messages with AI responses and automated workflows.
What is WhatsApp Business?
WhatsApp Business is a messaging app for businesses to communicate with customers using catalogs, automation, and verified profiles.
What Is Central?
Central is an AI-powered customer operations platform that handles every aspect of customer interaction automatically, 24/7. From answering calls and messages across multiple channels (phone, SMS, WhatsApp, social media) to qualifying leads, booking meetings, managing follow-ups, and handling administrative tasks, Central ensures no customer is ever left waiting. The platform learns from your website and documents to become an expert in your business, integrating seamlessly with your CRM, calendar, and existing tools to create a unified customer operations system that works like magic.
What You Can Do with WhatsApp Business + Central
Handle WhatsApp Business messages in one inbox, auto-reply with AI, qualify leads, book appointments, and escalate to humans when needed.
Common Use Cases
Inbound sales, support triage, booking, qualification, after-hours coverage
How to Connect WhatsApp Business to Central
1) In Central: Chats → Integrations → WhatsApp. (guide.trycentral.com) 2) Connect via the prompted flow (Meta login if required). 3) Select the WhatsApp Business number/account. 4) Choose the Chat Agent to handle WhatsApp. 5) Send a test message and confirm it appears in Central. (guide.trycentral.com)
App information
Developer:
Category:
Messaging
