Customer Operations Software for Startups

Startups move fast. Follow-through doesn't always keep up.

Startups move fast. Follow-through doesn't always keep up.

Central captures work from calls, emails, and chat, updates your records, and keeps customers, deals, and investors moving.

Central captures work from calls, emails, and chat, updates your records, and keeps customers, deals, and investors moving.

Every conversation turns into action.

Every conversation turns into action.

Rated ★★★★★ on G2

Rated ★★★★★ on G2

Every conversation creates work. Central makes sure it moves.

Calls, emails, chats, and meetings create more work. Central captures them automatically and keeps follow-up moving without manual chasing.

One system that runs follow-up across your startup.

Central brings calls, emails, chat, and next steps into one system, so work doesn't live in scattered tools or someone's head.

Central captures and moves work automatically.

Calls, emails, chats, and meetings are captured with context, turned into tracked next steps, and linked to the right records as work happens.

Nothing depends on memory or reminders.

Follow-up runs with clear ownership and timing so deals don't stall and relationships don't fade between conversations.

Less chasing. More building.

Central keeps outreach, notes, and commitments current as work happens, giving you a reliable pipeline without someone "fixing it later."

Built to hold up as volume grows.

The same workflows hold whether you handle ten conversations or thousands, with exceptions surfaced early and routed without slowing operations.

Six ways Central keeps work moving as your startup grows.

Capture work as it happens

Capture requests from calls, emails, chats, and meetings and turn them into tracked next steps.

Capture work as it happens

Capture requests from calls, emails, chats, and meetings and turn them into tracked next steps.

Capture work as it happens

Capture requests from calls, emails, chats, and meetings and turn them into tracked next steps.

Run follow-up automatically

Each next step gets clear ownership, timing, and context, so follow-up moves forward without reminders.

Run follow-up automatically

Each next step gets clear ownership, timing, and context, so follow-up moves forward without reminders.

Run follow-up automatically

Each next step gets clear ownership, timing, and context, so follow-up moves forward without reminders.

Keep records current in real time

Log outreach, notes, summaries, and commitments as work happens, so nothing needs fixing.

Keep records current in real time

Log outreach, notes, summaries, and commitments as work happens, so nothing needs fixing.

Keep records current in real time

Log outreach, notes, summaries, and commitments as work happens, so nothing needs fixing.

Turn decisions into execution

When a decision is made, Central books meetings, drafts follow-ups, and queues work immediately - no handoffs required.

Turn decisions into execution

When a decision is made, Central books meetings, drafts follow-ups, and queues work immediately - no handoffs required.

Turn decisions into execution

When a decision is made, Central books meetings, drafts follow-ups, and queues work immediately - no handoffs required.

Preserve context across relationships

Keep conversation history and commitments tied to the relationship so work picks up instantly, even weeks later.

Preserve context across relationships

Keep conversation history and commitments tied to the relationship so work picks up instantly, even weeks later.

Preserve context across relationships

Keep conversation history and commitments tied to the relationship so work picks up instantly, even weeks later.

Stay consistent as volume grows

The same workflows work at any scale, with exceptions surfaced early and routed without slowing things down.

Stay consistent as volume grows

The same workflows work at any scale, with exceptions surfaced early and routed without slowing things down.

Stay consistent as volume grows

The same workflows work at any scale, with exceptions surfaced early and routed without slowing things down.

Loved by 1000+ businesses

Keep Building. Central Handles the Rest.

Automate follow-ups, stay organized, and move faster without extra effort.

Loved by 1000+ businesses

Keep Building. Central Handles the Rest.

Automate follow-ups, stay organized, and move faster without extra effort.

Loved by 1000+ businesses

Keep Building. Central Handles the Rest.

Automate follow-ups, stay organized, and move faster without extra effort.

FAQ

Frequently Asked Questions

What do founders actually use Central for early on?

Central captures work from conversations and runs follow-up automatically. When calls, emails, or chats create next steps, Central tracks them, drafts responses, books meetings, and keeps everything moving without manual chasing.

How quickly can the service be set up and start handling calls?

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What do founders actually use Central for early on?

Central captures work from conversations and runs follow-up automatically. When calls, emails, or chats create next steps, Central tracks them, drafts responses, books meetings, and keeps everything moving without manual chasing.

Is Central going to act on its own without me approving things?

No. Central doesn’t act blindly or make decisions for you. You decide what gets sent, approved, escalated, or ignored. Central handles the busywork, but judgment and control always stay with your team.

Is Central going to act on its own without me approving things?

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Is Central going to act on its own without me approving things?

No. Central doesn’t act blindly or make decisions for you. You decide what gets sent, approved, escalated, or ignored. Central handles the busywork, but judgment and control always stay with your team.

What problems does Central help with first when the team is tiny?

Central handles the stuff that usually breaks first: inbox overload, scheduling back-and-forth, missed follow-ups, and action items that never turn into real work. These usually fall on one or two people. Central absorbs that load so progress doesn’t stall when attention shifts.

What problems does Central help with first when the team is tiny?

Content

What problems does Central help with first when the team is tiny?

Central handles the stuff that usually breaks first: inbox overload, scheduling back-and-forth, missed follow-ups, and action items that never turn into real work. These usually fall on one or two people. Central absorbs that load so progress doesn’t stall when attention shifts.

What actually gets better right away after using Central?

Follow-up happens faster and more consistently. Conversations turn into next steps quickly, context stays intact, and work keeps moving without constant context switching or cleanup.

What actually gets better right away after using Central?

Content

What actually gets better right away after using Central?

Follow-up happens faster and more consistently. Conversations turn into next steps quickly, context stays intact, and work keeps moving without constant context switching or cleanup.

How long does it take to get Central set up?

Setup is quick. Most teams connect email and calendar, give Central basic context from a website or documents, and start seeing work captured immediately. You can expand gradually as more conversations flow through the system.

How long does it take to get Central set up?

Content

How long does it take to get Central set up?

Setup is quick. Most teams connect email and calendar, give Central basic context from a website or documents, and start seeing work captured immediately. You can expand gradually as more conversations flow through the system.

What happens when something needs a real human to step in?

Central escalates instead of guessing. If context is missing or someone asks for a person, the task is routed to the right teammate or partner, with full background, so decisions are quick and clean.

What happens when something needs a real human to step in?

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What happens when something needs a real human to step in?

Central escalates instead of guessing. If context is missing or someone asks for a person, the task is routed to the right teammate or partner, with full background, so decisions are quick and clean.

How do I see what’s happening without babysitting everything?

Central keeps a clear record of what happened, what was decided, and what’s still open. Summaries, transcripts, drafts, and activity history stay attached to the work, so you can see what’s moving without chasing updates.

How do I see what’s happening without babysitting everything?

Content

How do I see what’s happening without babysitting everything?

Central keeps a clear record of what happened, what was decided, and what’s still open. Summaries, transcripts, drafts, and activity history stay attached to the work, so you can see what’s moving without chasing updates.

Is this going to fall apart as we grow?

No. As volume increases, Central keeps everyone working from the same up-to-date context. Assignments, history, and follow-up stay aligned, so you don’t have to rebuild your process every few months.

Is this going to fall apart as we grow?

Content

Is this going to fall apart as we grow?

No. As volume increases, Central keeps everyone working from the same up-to-date context. Assignments, history, and follow-up stay aligned, so you don’t have to rebuild your process every few months.

Do I have to replace my CRM or other tools to use Central?

No. Central works with the tools you already use. It keeps records in sync with existing CRMs and connects with your current stack, so you don’t need a rip-and-replace just to keep work moving.

Do I have to replace my CRM or other tools to use Central?

Content

Do I have to replace my CRM or other tools to use Central?

No. Central works with the tools you already use. It keeps records in sync with existing CRMs and connects with your current stack, so you don’t need a rip-and-replace just to keep work moving.

Who is Central not a good fit for?

Central isn’t a fit if you can’t connect email or calendar due to policy, or if you want automation with zero review. It’s built for teams that want things to move faster without giving up control.

Who is Central not a good fit for?

Content

Who is Central not a good fit for?

Central isn’t a fit if you can’t connect email or calendar due to policy, or if you want automation with zero review. It’s built for teams that want things to move faster without giving up control.