Central Front Desk for Lead Capture
Inbound leads go cold fast.
Central captures every inbound lead, qualifies intent automatically, routes high-value prospects to the right owner, and follows up so no opportunity stalls.
Customers get answers 24/7. Your team doesn’t burn out.
Lead Capture
Smart Qualification
Intent Scoring
Routing & Assignment
Automated Follow-Ups
CRM Sync
Central Front Desk for Lead Capture
Inbound leads go cold fast.
Central captures every inbound lead, qualifies intent automatically, routes high-value prospects to the right owner, and follows up so no opportunity stalls.
Customers get answers 24/7. Your team doesn’t burn out.
Lead Capture
Smart Qualification
Intent Scoring
Routing & Assignment
Automated Follow-Ups
CRM Sync
✓
✓
✓
Free to start
✓
✓
✓
Setup in 5 minutes
10x hrs/week
Time saved
10x hrs/week
Time saved
80%
Faster handoffs
80%
Faster handoffs
10x
End-to-end automaitons
10x
End-to-end automaitons
10 Team
In one workspace
10 Team
In one workspace
10x hrs/week
Time saved
10x
End-to-end automaitons
80%
Faster handoffs
10 Team
In one workspace
Lead Capture & Qualification
Lead Capture & Qualification
Lead Capture & Qualification
Capture and qualify inbound leads before they go cold.
For inbound leads to convert instead of stalling, this has to be true across every inquiry:
Every Lead Is Accounted For
No form submission, email, or chat message slips through the cracks.
Lead intake
Auto-triage
Conversation timeline
Every Lead Is Accounted For
No form submission, email, or chat message slips through the cracks.
Lead intake
Auto-triage
Conversation timeline
Every Lead Is Accounted For
No form submission, email, or chat message slips through the cracks.
Lead intake
Auto-triage
Conversation timeline
Intent Is Clear
Message content, form data, and source context make priority and fit visible immediately.
Intent Detection
Lead Qualification
Source Context
Intent Is Clear
Message content, form data, and source context make priority and fit visible immediately.
Intent Detection
Lead Qualification
Source Context
Intent Is Clear
Message content, form data, and source context make priority and fit visible immediately.
Intent Detection
Lead Qualification
Source Context
Context Stays Connected
Lead details, conversation history, and status remain synced across your CRM and sales tools.
2-Way Sync
CRM Updates
Slack Alerts
Context Stays Connected
Lead details, conversation history, and status remain synced across your CRM and sales tools.
2-Way Sync
CRM Updates
Slack Alerts
Context Stays Connected
Lead details, conversation history, and status remain synced across your CRM and sales tools.
2-Way Sync
CRM Updates
Slack Alerts
Follow-Up Is Consistent
High-value prospects receive structured follow-up and clear ownership without delay.
Assignment Rules
Follow-Up Schedules
Booking Links
Follow-Up Is Consistent
High-value prospects receive structured follow-up and clear ownership without delay.
Assignment Rules
Follow-Up Schedules
Booking Links
Follow-Up Is Consistent
High-value prospects receive structured follow-up and clear ownership without delay.
Assignment Rules
Follow-Up Schedules
Booking Links
Front Desk & Sales
Front Desk & Sales
Front Desk & Sales
Every inbound lead handled, qualified, and routed.
Central acts as your front desk and sales intake—capturing inbound leads, qualifying intent, routing high-value prospects, and following up so no opportunity stalls.
Captures Inbound Leads
Collects every inbound lead from email, chat, forms, and website entry points into one queue.
Captures Inbound Leads
Collects every inbound lead from email, chat, forms, and website entry points into one queue.
Captures Inbound Leads
Collects every inbound lead from email, chat, forms, and website entry points into one queue.
Qualifies & Enriches
When a conversation progresses, Central updates the CRM and support records automatically.
Qualifies & Enriches
When a conversation progresses, Central updates the CRM and support records automatically.
Qualifies & Enriches
When a conversation progresses, Central updates the CRM and support records automatically.
Syncs Lead Context to CRM
Creates or updates the lead in the CRM with conversation history, qualification status, and source.
Syncs Lead Context to CRM
Creates or updates the lead in the CRM with conversation history, qualification status, and source.
Syncs Lead Context to CRM
Creates or updates the lead in the CRM with conversation history, qualification status, and source.
Routes to the Right Owner
Routes high-value or sales-ready leads to the correct rep or team based on rules.
Routes to the Right Owner
Routes high-value or sales-ready leads to the correct rep or team based on rules.
Routes to the Right Owner
Routes high-value or sales-ready leads to the correct rep or team based on rules.
Follows up Until Engaged
Automatically follows up if the lead doesn’t respond and escalates when needed.
Follows up Until Engaged
Automatically follows up if the lead doesn’t respond and escalates when needed.
Follows up Until Engaged
Automatically follows up if the lead doesn’t respond and escalates when needed.
Escalates or Hands Off
Automatically escalates leads that need human judgment, with context intact.
Escalates or Hands Off
Automatically escalates leads that need human judgment, with context intact.
Escalates or Hands Off
Automatically escalates leads that need human judgment, with context intact.
Automated Workflows
Automated Workflows
Automated Workflows
Qualify and route inbound leads automatically.
Connect your inbound channels and let Central capture, qualify, route, and follow up on leads without manual handoffs.
Trigger
New inbound lead arrives
Captures the lead and conversation automatically
Analyzes message and form data to identify intent
Tags and prioritizes the lead
Creates or updates the lead in the CRM
Trigger
New inbound lead arrives
Captures the lead and conversation automatically
Analyzes message and form data to identify intent
Tags and prioritizes the lead
Creates or updates the lead in the CRM
Trigger
New inbound lead arrives
Captures the lead and conversation automatically
Analyzes message and form data to identify intent
Tags and prioritizes the lead
Creates or updates the lead in the CRM
Trigger
Lead is qualified or sales-ready
Assigns the lead to the right rep or team
Attaches full conversation and source context
Notifies the owner with next steps
Sends a confirmation or scheduling link to the lead
Trigger
Lead is qualified or sales-ready
Assigns the lead to the right rep or team
Attaches full conversation and source context
Notifies the owner with next steps
Sends a confirmation or scheduling link to the lead
Trigger
Lead is qualified or sales-ready
Assigns the lead to the right rep or team
Attaches full conversation and source context
Notifies the owner with next steps
Sends a confirmation or scheduling link to the lead
Trigger
No response from lead after X hours
Checks lead status and last activity
Sends a follow-up
Escalates or re-routes if still unresponsive
Updates CRM status so the lead doesn’t go stale
Trigger
No response from lead after X hours
Checks lead status and last activity
Sends a follow-up
Escalates or re-routes if still unresponsive
Updates CRM status so the lead doesn’t go stale
Trigger
No response from lead after X hours
Checks lead status and last activity
Sends a follow-up
Escalates or re-routes if still unresponsive
Updates CRM status so the lead doesn’t go stale
Integrations
Run your customer operations automatically
Calls, messages, bookings, follow-ups, and admin handled end-to-end by AI.
Zapier
Cal.com
Pipedrive
Zendesk
Twilio
Salesforce
Shopify
Slack
Stripe
Woo Commerce
Big Commerce
Simple Practice
Housecall Pro
Hubspot
Calendly
Typeform
Square
Intuit
Setmore
Zoho
Formstack
Framer
Whatsapp
Instagram
Facebook
Clio
Integrations
Run your customer operations automatically
Calls, messages, bookings, follow-ups, and admin handled end-to-end by AI.
Zapier
Cal.com
Pipedrive
Zendesk
Twilio
Salesforce
Shopify
Slack
Stripe
Woo Commerce
Big Commerce
Simple Practice
Housecall Pro
Hubspot
Calendly
Typeform
Square
Intuit
Setmore
Zoho
Formstack
Framer
Whatsapp
Instagram
Facebook
Clio
Integrations
Run your customer operations automatically
Calls, messages, bookings, follow-ups, and admin handled end-to-end by AI.
Zapier
Cal.com
Pipedrive
Zendesk
Twilio
Salesforce
Shopify
Slack
Stripe
Woo Commerce
Big Commerce
Simple Practice
Housecall Pro
Hubspot
Calendly
Typeform
Square
Intuit
Setmore
Zoho
Formstack
Framer
Whatsapp
Instagram
Facebook
Clio
Why Central
Why Central
Why Central
Why teams choose Central for lead capture & qualification
Turn every inbound inquiry into a qualified, routed opportunity - automatically.
No Leads Lost
Central responds across phone, chat, SMS, and social so inquiries don’t get lost.
No Leads Lost
Central responds across phone, chat, SMS, and social so inquiries don’t get lost.
No Leads Lost
Central responds across phone, chat, SMS, and social so inquiries don’t get lost.
Instant Qualification + Booking
Ask the right questions, route or book the next step immediately.
Instant Qualification + Booking
Ask the right questions, route or book the next step immediately.
Instant Qualification + Booking
Ask the right questions, route or book the next step immediately.
No More Chasing
Central follows up automatically until the lead engages or is disqualified.
No More Chasing
Central follows up automatically until the lead engages or is disqualified.
No More Chasing
Central follows up automatically until the lead engages or is disqualified.
Faster First Response
Nights, weekends, missed calls, high volume - Central keeps momentum moving.
Faster First Response
Nights, weekends, missed calls, high volume - Central keeps momentum moving.
Faster First Response
Nights, weekends, missed calls, high volume - Central keeps momentum moving.
Set & Forget
Qualifications, routing, and follow-ups run automatically without manual handoffs.
Set & Forget
Qualifications, routing, and follow-ups run automatically without manual handoffs.
Set & Forget
Qualifications, routing, and follow-ups run automatically without manual handoffs.
Consistent Qualification
Apply the same intent rules and routing logic to every lead so quality stays high as volume scales.
Consistent Qualification
Apply the same intent rules and routing logic to every lead so quality stays high as volume scales.
Consistent Qualification
Apply the same intent rules and routing logic to every lead so quality stays high as volume scales.
Loved by 1000+ businesses
Never let inbound leads go cold.
Capture, qualify, and follow up with every inbound lead before interest fades.
Loved by 1000+ businesses
Never let inbound leads go cold.
Capture, qualify, and follow up with every inbound lead before interest fades.
Loved by 1000+ businesses
Never let inbound leads go cold.
Capture, qualify, and follow up with every inbound lead before interest fades.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.