Onboarding & Services
Customer Platform Onboarding
A personalized onboarding plan designed to get your business running on Central — fast.
30+
Global language support
Communicate with customers everywhere
94%
AI-handled conversations
Fast responses without manual effort
1,000+
Businesses powered
Trusted by growing teams worldwide
8,000+
Ready integrations
Connect your entire workflow instantly
Onboarding
Your priorities are our prioritie
Central's onboarding services support you every step of the way. We'll build a customized plan together — designed to help you reach your goals, faster.
See What We're All About
Why Central
Why Central Services?
With any new software, it can be hard to figure out where to start. And even once you're up and running, you want to be sure your growth doesn't plateau. Central Services empower you to:
Ramp up quickly with new software.
Go live in days, not weeks. Our onboarding team handles the technical setup so you can focus on results.
Get your entire team up to speed at once.
From admins to end users, we train everyone so adoption is seamless across your organisation.
Integrate Central with your existing tech.
CRM, calendar, inbox, phone — we connect Central to the tools your team already relies on.
Loved by 1000+ businesses
Need additional help or more specialized services?
For deeply customized execution or consultancy services, our partners offer a wide range of services to help you grow better.
Onboarding
Your priorities are our prioritie
Central's onboarding services support you every step of the way. We'll build a customized plan together — designed to help you reach your goals, faster.
See What We're All About
Why Central
Why Central Services?
With any new software, it can be hard to figure out where to start. And even once you're up and running, you want to be sure your growth doesn't plateau. Central Services empower you to:
Ramp up quickly with new software.
Go live in days, not weeks. Our onboarding team handles the technical setup so you can focus on results.
Get your entire team up to speed at once.
From admins to end users, we train everyone so adoption is seamless across your organisation.
Integrate Central with your existing tech.
CRM, calendar, inbox, phone — we connect Central to the tools your team already relies on.
Loved by 1000+ businesses
Need additional help or more specialized services?
For deeply customized execution or consultancy services, our partners offer a wide range of services to help you grow better.
Onboarding
Your priorities are our prioritie
Central's onboarding services support you every step of the way. We'll build a customized plan together — designed to help you reach your goals, faster.
See What We're All About
Why Central
Why Central Services?
With any new software, it can be hard to figure out where to start. And even once you're up and running, you want to be sure your growth doesn't plateau. Central Services empower you to:
Ramp up quickly with new software.
Go live in days, not weeks. Our onboarding team handles the technical setup so you can focus on results.
Get your entire team up to speed at once.
From admins to end users, we train everyone so adoption is seamless across your organisation.
Integrate Central with your existing tech.
CRM, calendar, inbox, phone — we connect Central to the tools your team already relies on.
Loved by 1000+ businesses
Need additional help or more specialized services?
For deeply customized execution or consultancy services, our partners offer a wide range of services to help you grow better.
FAQs
Frequently Asked Questions
01
How long does Frontdesk onboarding take?
We follow a 3-day process: Day 0 is a 20-minute discovery call, Day 1 we handle setup and Al training, and by Day 2 you're live. A 30-day check-in ensures everything is optimised based on real usage data.
01
How long does Frontdesk onboarding take?
We follow a 3-day process: Day 0 is a 20-minute discovery call, Day 1 we handle setup and Al training, and by Day 2 you're live. A 30-day check-in ensures everything is optimised based on real usage data.
02
Can keep my existing phone number?
Yes! Central supports number porting so you can keep your existing business phone number while enabling Al-powered call handling.
02
Can keep my existing phone number?
Yes! Central supports number porting so you can keep your existing business phone number while enabling Al-powered call handling.
03
What happens if I hit my volume limit?
You'll receive a notification before you hit your limit. Auto top-up is available on voice — you can enable it to never miss an inbound interaction.
03
What happens if I hit my volume limit?
You'll receive a notification before you hit your limit. Auto top-up is available on voice — you can enable it to never miss an inbound interaction.
04
What channels does the Chat Agent support?
The Chat Agent works across web chat, WhatsApp, SMS, Instagram DMs, and Facebook Messenger — all from a single unified inbox
04
What channels does the Chat Agent support?
The Chat Agent works across web chat, WhatsApp, SMS, Instagram DMs, and Facebook Messenger — all from a single unified inbox
05
How long does Frontdesk onboarding take?
We follow a 3-day process: Day 0 is a 20-minute discovery call, Day 1 we handle setup and AI training, and by Day 2 you're live. A 30-day check-in ensures everything is optimised based on real usage data.
05
How long does Frontdesk onboarding take?
We follow a 3-day process: Day 0 is a 20-minute discovery call, Day 1 we handle setup and AI training, and by Day 2 you're live. A 30-day check-in ensures everything is optimised based on real usage data.
06
Can keep my existing phone number?
Yes! Central supports number porting so you can keep your existing business phone number while enabling Al-powered call handling.
06
Can keep my existing phone number?
Yes! Central supports number porting so you can keep your existing business phone number while enabling Al-powered call handling.
07
How does Central learn from our knowledge base?
Central ingests your existing documentation, FAQs, and help articles to train its Al. Your tone, your FAQs, your workflows — the Al that goes live knows your business, not a generic template.
07
How does Central learn from our knowledge base?
Central ingests your existing documentation, FAQs, and help articles to train its Al. Your tone, your FAQs, your workflows — the Al that goes live knows your business, not a generic template.
08
Can it schedule meetings across time zones?
Yes! Central automatically handles time zone conversions, availability checks across multiple calendars, and sends scheduling links with the right times for all participants.
08
Can it schedule meetings across time zones?
Yes! Central automatically handles time zone conversions, availability checks across multiple calendars, and sends scheduling links with the right times for all participants.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.
Products
Industries
Copyright © Central AI. All rights reserved, 2025.