What is an AI Call Answering?
Definition
AI call answering uses voice AI to answer phone calls, understand caller intent, respond naturally, and complete actions like bookings or lead capture.
AI Call Answering
AI Call Answering uses conversational AI to field phone calls, understand intent, and perform actions such as booking, routing, or providing information without human intervention. It operates 24/7 and continuously improves through machine learning.
Real-World Example
A physiotherapy clinic receives 1,600 calls monthly; AI Call Answering books 1,200 appointments and captures 250 new patient leads, cutting staffing costs by $8,000 per year.
How Central Frontdesk Works
Deploys speech‑to‑text and intent detection, integrates with Scheduler for real‑time booking, and auto‑logs each call in the CRM with transcript and outcome.
Key Benefits
Round‑the‑clock availability, reduced labor costs, accurate data capture.
Common Use Cases
Healthcare appointment intake, service‑industry bookings, lead qualification.
Getting Started
Activate Frontdesk, train the AI with common FAQs, connect your calendar, and monitor performance.
Why It Matters
Ensures no opportunity is lost outside business hours and streamlines the front‑office workflow.
