What is a Business Phone Answering Service?
Definition
A service that ensures all inbound business calls are answered, logged, and routed automatically.
Business Phone Answering Service
A Business Phone Answering Service provides 24/7 AI‑driven call handling, ensuring every inbound call is answered, qualified, and routed without human intervention. It captures caller information and logs interactions directly into the CRM.
Real-World Example
A dental clinic receives 1,200 calls per month; Frontdesk answers 98% of them, books 850 appointments, and adds 300 new leads to the CRM, increasing monthly revenue by $12,000.
How Central Frontdesk Works
AI answers calls, SMS, and chat 24/7, books appointments via the Scheduler, captures lead data, and auto‑logs each interaction in the connected CRM.
Key Benefits
Zero missed calls, higher appointment fill rates, automated lead capture.
Common Use Cases
Medical offices, service‑based businesses, real‑estate agencies.
Getting Started
Sign up for Frontdesk, configure greeting scripts, integrate your calendar and CRM, then go live.
Why It Matters
Ensures constant availability, boosts conversion from inquiries, and frees staff to focus on in‑person service.
