What is a Front Desk Software?
Definition
Software that manages inbound calls, messages, and visitor inquiries in one system.
What is Front Desk Software?
Front Desk Software centralizes call routing, appointment booking, and lead capture into a single AI‑driven platform. It replaces traditional receptionist tasks with automated, data‑rich interactions.
Real‑World Example
A boutique hotel receives 150 reservation calls per day; Frontdesk handles 92%, books 60 rooms weekly and logs every guest inquiry, cutting front‑desk labor by 15 hours weekly.
How Central Frontdesk Works
AI answers inbound calls and messages, offers available time slots, confirms bookings, captures guest details, and syncs everything to the hotel’s CRM.
Key Benefits
Round‑the‑clock booking, reduced double‑booking, enriched guest profiles.
Common Use Cases
Hospitality, medical practices, service‑based SMEs.
Getting Started
Sign up, connect your property management or CRM system, define booking rules, activate.
Why It Matters
Delivers a premium, always‑on guest experience while slashing staffing costs.
