What is a Lead Capture Software?
Definition
Lead capture software automatically collects contact details and intent from inbound inquiries across channels.
What is Lead Capture Software?
Lead Capture Software automates the collection of prospect information from web forms, calls, SMS, and chat, feeding it directly into a CRM. It eliminates manual data entry and ensures every inquiry becomes a qualified lead.
Real-World Example
A dental clinic uses Frontdesk on its website and phone line, capturing 480 new patient inquiries per month and booking 320 appointments, raising new‑patient revenue by 35%.
How Central Frontdesk Works
Frontdesk AI answers calls, SMS, and website chat 24/7, books appointments, captures contact details, and auto‑logs each interaction in the Central CRM with lead source tags.
Key Benefits
Higher lead conversion, 24/7 availability, reduced admin time
Common Use Cases
Website lead forms, inbound phone inquiries, SMS campaign responses
Getting Started
1. Create a Frontdesk account. 2. Configure call‑routing and chat widgets. 3. Connect to your CRM (HubSpot/Pipedrive). 4. Test the AI greeting and booking flow.
Why It Matters
Capturing every prospect instantly prevents lost revenue and builds a pipeline that fuels sales growth.
