What is a Missed Call Text Back?
Definition
Automatically sending a text message when a call is missed to capture the lead.
Missed Call Text Back
Missed call text back automatically sends a personalized SMS to anyone whose call wasn’t answered, keeping the conversation alive. It captures the caller’s number and can route the lead into the CRM.
Real-World Example
A real‑estate office receives 200 missed calls daily; Frontdesk’s text‑back replies within seconds, increasing lead response rate from 40% to 85% and adding 30 qualified leads per week.
How Central Frontdesk Works
Frontdesk’s AI detects unanswered calls, drafts a custom SMS, includes a booking link, and logs the interaction in the connected CRM.
Key Benefits
• Faster lead response • Higher conversion from missed calls • Automated lead capture.
Common Use Cases
• Service‑based businesses with high call volume • Retail stores with after‑hours inquiries • Healthcare clinics.
Getting Started
1. Activate Frontdesk 2. Enable Missed Call Text Back 3. Set message template 4. Connect to CRM.
Why It Matters
Turning missed calls into engaged prospects prevents revenue loss and improves customer experience.
