What is a Missed Call Text Back?
Definition
Automatically sending a text message when a call is missed to capture the lead.
Missed Call Text Back
Missed call text back automatically sends a personalized SMS to anyone whose call wasn’t answered, keeping the conversation alive. It captures the caller’s number and can route the lead into the CRM.
Real-World Example
A real‑estate office receives 200 missed calls daily; Frontdesk’s text‑back replies within seconds, increasing lead response rate from 40% to 85% and adding 30 qualified leads per week.
How Central Frontdesk Works
Frontdesk’s AI detects unanswered calls, drafts a custom SMS, includes a booking link, and logs the interaction in the connected CRM.
Key Benefits
• Faster lead response • Higher conversion from missed calls • Automated lead capture.
