Central AI handles the repeatable. Wing handles the human.
Customers do not wait patiently while your team catches up.
Central keeps conversations and work moving with AI agents, then brings in trained Wing specialists when a task requires judgement, secure access or a real human conversation.
Languages supported natively
new leads caught with instrant follow-up
Interactions resolved
by AI without escalation
One place to run the work before and after the sale
Central connects customer operations and sales management, so every conversation, lead, task and follow-up moves through one system—not a patchwork of disconnected tools.
CUSTOMER OPERATIONS
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Every customer conversation, handled from start to finish.
Answer calls and messages, resolve questions, book appointments, update records and complete the work that follows.
Explore Customer Operations
One inbox for every conversation.
Calls, texts, emails, web chats, WhatsApp and social messages arrive in one place, with the full history and context attached.
The next step happens automatically.
Central schedules appointments, sends follow-ups, updates your systems and routes work to the right agent or specialist.
Every answer starts with the right context.
Give agents and specialists access to the same business knowledge, customer history, policies and processes.
Keep every lead, conversation and next step moving.
Find and qualify prospects, run outreach, capture meetings, update your CRM, flag risks and give managers a clear view of the pipeline.
Explore Sales Management
CUSTOMER OPERATIONS
Needs your approval
3
Send a reply to Lathan & Watkins
Confirming safe harbor provision applies to Q3 adjustments. Ready to send
View Email Draft
Every customer conversation, handled from start to finish.
Answer calls and messages, resolve questions, book appointments, update records and complete the work that follows.
Explore Customer Operations
One inbox for every conversation.
Calls, texts, emails, web chats, WhatsApp and social messages arrive in one place, with the full history and context attached.
The next step happens automatically.
Central schedules appointments, sends follow-ups, updates your systems and routes work to the right agent or specialist.
Every answer starts with the right context.
Give agents and specialists access to the same business knowledge, customer history, policies and processes.
Keep every lead, conversation and next step moving.
Find and qualify prospects, run outreach, capture meetings, update your CRM, flag risks and give managers a clear view of the pipeline.
Explore Sales Management
WHAT WE SOLVE
When a customer reaches out, every minute matters.
A missed call can become a missed appointment. A slow reply can cost you a sale. Central brings AI agents and Wing’s trained specialists together to answer customers, follow up on opportunities and keep work moving—even when your team is unavailable.
Languages supported natively
Languages supported natively
Companies served by Wing
Trained specialists in Wing’s delivery network
Across 200+ verified reviews
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Megan W.
Business Owner, clearpol
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead.”
Sarah L.
Office Manager, Riverside Dental
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Mark T.
CEO, Lifestyle Retial
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Amy G.
Co-founder, Rooted Skincare
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Kevin R.
Practice Manager, Sage Wellness
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Kevin R.
Practice Manager, Sage Wellness
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!
Dana M.
Partner, BrightPath Legal
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Megan W.
Business Owner, clearpol
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead.”
Sarah L.
Office Manager, Riverside Dental
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Mark T.
CEO, Lifestyle Retial
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Amy G.
Co-founder, Rooted Skincare
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Kevin R.
Practice Manager, Sage Wellness
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Kevin R.
Practice Manager, Sage Wellness
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!
Dana M.
Partner, BrightPath Legal
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Megan W.
Business Owner, clearpol
"We no longer miss calls, and patients get immediate help even after hours. It’s like having a 24/7 front desk without the overhead.”
Sarah L.
Office Manager, Riverside Dental
"We used to miss DMs and lose leads after hours. Now, Central handles every channel and we wake up to booked leads."
Mark T.
CEO, Lifestyle Retial
"Central AI receptionist sounds natural, conversations flow nicely, and the appointment booking feature works like a charm. It just asked for my web address and handled all the training by itself. Highly recommended."
Amy G.
Co-founder, Rooted Skincare
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Kevin R.
Practice Manager, Sage Wellness
We needed coverage without adding to payroll. Central filled the gap instantly and gave us way more consistency than temp staff. Central paid for itself with just a few clients.
Kevin R.
Practice Manager, Sage Wellness
"Central understands our callers, captures the right info, and even routes calls to the right person. My customers don’t even realize it’s AI!
Dana M.
Partner, BrightPath Legal
ALL IN ONE
Integrate with 8,000+ apps instantly
Central works with the tools your business already uses. Leads, calls, messages, meetings, tasks, payments, and CRM data stay in sync automatically.
Zapier
Cal.com
Pipedrive
Zendesk
Twilio
Salesforce
Shopify
Slack
Stripe
Woo Commerce
Big Commerce
Simple Practice
Housecall Pro
Hubspot
Calendly
Typeform
Square
Intuit
Setmore
Zoho
Formstack
Framer
Whatsapp
Instagram
Facebook
Clio
Send us tomorrow's schedule.
We will verify it and show you what your team would have missed.
BAA signed before any patient data moves. You see our security documentation first.
Send us tomorrow's schedule.
We will verify it and show you what your team would have missed.
BAA signed before any patient data moves. You see our security documentation first.
24/7 COVERAGE
Your front desk never sleeps.
Calls come in at 11pm on a Sunday. Leads fill out forms during your vacation. Central handles every one qualifying the lead, booking the next step, and sending follow-ups while you're not there.
Answers every inbound call, in under 3 seconds, every time
Handles after-hours calls, no voicemail, no missed opportunities
Books appointments in real time, on the call, before they hang up
Sends SMS confirmation, automatically, to every lead it books
24/7 COVERAGE
Your front desk never sleeps.
Calls come in at 11pm on a Sunday. Leads fill out forms during your vacation. Central handles every one qualifying the lead, booking the next step, and sending follow-ups while you're not there.
Answers every inbound call, in under 3 seconds, every time
Handles after-hours calls, no voicemail, no missed opportunities
Books appointments in real time, on the call, before they hang up
Sends SMS confirmation, automatically, to every lead it books
Everything repetitive.
Checks eligibility ahead of every visit
Calls the payer and navigates the IVR when the portal will not say
Captures plan, group, copay, deductible and remaining benefit
Re-verifies when a plan changes mid-cycle
Re-verifies when a plan changes mid-cycle
Re-verifies when a plan changes mid-cycle
Everything repetitive.
Checks eligibility ahead of every visit
Calls the payer and navigates the IVR when the portal will not say
Captures plan, group, copay, deductible and remaining benefit
Re-verifies when a plan changes mid-cycle
Re-verifies when a plan changes mid-cycle
Re-verifies when a plan changes mid-cycle
Family Medicine
Charlesgate
LivingSpec
10,000 Companies
4.8 of 5
Built for PHI
Provida Family Medicine
Needed clinic operations streamlined
50%
faster admin ops
35%
fewer billing errors
25%
25% faster claims
Family Medicine
Charlesgate
LivingSpec
10,000 Companies
4.8 of 5
Built for PHI
Provida Family Medicine
Needed clinic operations streamlined
50% faster admin ops
35% fewer billing errors
25% faster claims
Family Medicine
Charlesgate
LivingSpec
10,000 Companies
4.8 of 5
Built for PHI
Provida Family Medicine
Needed clinic operations streamlined
50% faster admin ops
35% fewer billing errors
25% faster claims
Prior auth doesn't start at the auth.
It starts when the phone rings. Central covers the whole line, and every step says whether an agent or a person did it.
Step 01
Step 02
Step 03
Step 04
Step 05
Patient calls
Answered on the first ring, at 9pm and on Saturday. Booked into your schedule.
AGENT
Insurance captured
Plan, ID and subscriber taken on that same call, before anyone hangs up.
AGENT
Benefits verified
We call the payer, work through the phone tree and wait on hold.
AGENT
Authorization filed
Submitted in the payer portal, then chased until a determination lands.
AGENT
Exceptions worked
Pended clinicals, peer-to-peers and appeals go to a Central specialist.
AGENT
Most vendors take one box. Voice AI stops at 01. Back-office AI starts at 04 and lives inside your EHR, which is the one place prior auth does not happen.
Prior auth doesn't start at the auth.
It starts when the phone rings. Central covers the whole line, and every step says whether an agent or a person did it.
Step 01
Step 02
Step 03
Step 04
Step 05
Patient calls
Answered on the first ring, at 9pm and on Saturday. Booked into your schedule.
AGENT
Insurance captured
Plan, ID and subscriber taken on that same call, before anyone hangs up.
AGENT
Benefits verified
We call the payer, work through the phone tree and wait on hold.
AGENT
Authorization filed
Submitted in the payer portal, then chased until a determination lands.
AGENT
Exceptions worked
Pended clinicals, peer-to-peers and appeals go to a Central specialist.
AGENT
Most vendors take one box. Voice AI stops at 01. Back-office AI starts at 04 and lives inside your EHR, which is the one place prior auth does not happen.
Daily briefing
Meeting notetaker
Coaching
Ask Central
Scheduler
Task Management
Central EA
Conectr Marketing Meetings
10:30 AM
Search
Ctrl +K
👋
Feedback
6
SL
Ask Central
Your Day
Calendar
Inbox
Tasks
1
Shared
CUSTOMIZE YOUR EA
Inbox Assistant
Daily Briefing
MEETINGS
Meetings
Recordings
Coaching
Automations
Scheduling
Knowledge
Team
Settings
C
CENTRAL PROD
Daily briefing
Meeting notetaker
Coaching
Ask Central
Scheduler
Task Management
Daily briefing
Meeting notetaker
Coaching
Ask Central
Scheduler
Task Management
What the team's said
The back-channel on this account, pulled from your conversations.
What the team's said
The back-channel on this account, pulled from your conversations.
What's coming up
Your week, and what each meeting needs you to prep.
What's coming up
Your week, and what each meeting needs you to prep.
What happened last time
The decisions and open action items from your last call.
What happened last time
The decisions and open action items from your last call.
Who runs Central
Most EA tools stop at your inbox.
Central goes further.
It executes. It doesn't just answer.
Clears it, drafting every reply in your voice
Sends the follow-ups and updates the CRM
Writes it, posts it, and runs the workflow
Chases the no-reply and books the next step
Ask once. Deliver everywhere
Less chatting, more work done
Most EA tools stop at your inbox.
Central goes further.
It executes. It doesn't just answer.
Clears it, drafting every reply in your voice
Sends the follow-ups and updates the CRM
Writes it, posts it, and runs the workflow
Chases the no-reply and books the next step
Ask once. Deliver everywhere
Less chatting, more work done
Central Frontdesk
Frontdesk
Central EA
Outbound
Central Frontdesk
Frontdesk
Central EA
Outbound
Central Frontdesk
Book
Answer
Train
Capture lead
Escalate
Ticketing
Automate
Book meetings on call, without a human.
Every central plan comes with Ask Central. Hand it the work and it delivers, across the tools you already run: reports, research, whole project
Checks time zones and available slots
Books directly onto your calendar with a meeting link
Book
Answer
Train
Capture lead
Escalate
Ticketing
Automate
Book meetings on call, without a human.
Every central plan comes with Ask Central. Hand it the work and it delivers, across the tools you already run: reports, research, whole project
Checks time zones and available slots
Books directly onto your calendar with a meeting link
Book
Answer
Train
Capture lead
Escalate
Ticketing
Automate
Book meetings on call, without a human.
Every central plan comes with Ask Central. Hand it the work and it delivers, across the tools you already run: reports, research, whole project
Checks time zones and available slots
Books directly onto your calendar with a meeting link
Built-in Extras, On Us
Every missed call and ignored text is a customer picking whoever replied first. Central makes sure that's always you.
Central Scheduler
A visitor asks a question on your site or DMs you on Instagram. Central answers from your knowledge base, qualifies the lead, and offers a slot, all in the same thread.
Central Builder
Central CRM
Central Docs
Built-in Extras, On Us
Every missed call and ignored text is a customer picking whoever replied first. Central makes sure that's always you.
Central Scheduler
A visitor asks a question on your site or DMs you on Instagram. Central answers from your knowledge base, qualifies the lead, and offers a slot, all in the same thread.
Central Builder
Central CRM
Central Docs
It already knows
your business.
Ask reads across your calls, pipeline, inbox, and CRM, plus the apps you connect. It already understands how your business runs, so you hand off work without briefing it from scratch.
Live context across your calls, pipeline, and numbers
Answers calls, chats, texts, forms, and DMs instantly
Connects to the tools you already run
Qualifies leads by need, urgency, service interest, and intent
One instruction can span several of them at once
Books appointments and sends confirmations automatically
Ask it like you'd ask a person, no commands to learn
Hands off to your team when a real person is needed
Slack
Teams
GUI
An all-in-one AI platform to handle your front desk and back office, so you can focus on growing your business.
Help & Support:
Address:
2150 Shattuck Avenue Berkeley, California 94704
Download App:
Platform
Industries
Help & Partnerships
Copyright © Central AI. All rights reserved, 2026.
An all-in-one AI platform to handle your front desk and back office, so you can focus on growing your business.
Help & Support:
Address:
2150 Shattuck Avenue Berkeley, California 94704
Download App:
Platform
Industries
Help & Partnerships
Copyright © Central AI. All rights reserved, 2026.
An all-in-one AI platform to handle your front desk and back office, so you can focus on growing your business.
Help & Support:
Address:
2150 Shattuck Avenue Berkeley, California 94704
Download App:
Platform
Industries
Help & Partnerships
Copyright © Central AI. All rights reserved, 2026.