AI Frontdesk & Omnichannel Platform

Never miss another
patient call.

Central answers calls 24/7, follows up instantly by SMS and email, books the next appointment, and keeps your team in the loop — all on autopilot.

Trusted by 500+ healthcare practices and local service businesses

Used by teams at
The problem

Your ads are not the problem.
Your response time is.

When a patient calls after hours, submits a form, or messages via SMS — every minute of delay increases the chance they choose someone else.

35%
of inbound calls go unanswered during business hours
8 min
average callback time — most patients don't wait that long
67%
of callers who reach voicemail don't leave a message
How it works

From first contact to booked appointment.

Three steps. Zero gaps. No missed opportunities.

1

A lead comes in

From any channel — phone call, web form, SMS, WhatsApp, email, or paid marketplace. Central captures it all, 24/7.

2

Central responds instantly

AI answers the call, sends an SMS follow-up, or replies to a form submission. No delays, no voicemail, no dropped leads.

3

Books, routes, and follows up

Qualified leads get booked, urgent requests get routed, and no-shows get a follow-up — all without your team lifting a finger.

Platform

Everything your team needs.
Nothing they don't.

Central replaces three tools with one AI-powered platform built for speed.

AI Frontdesk

Answers every call — even at 2am. Qualifies leads, books appointments, and handles FAQs without a human agent.

  • 24/7 call answering
  • Appointment booking
  • Lead qualification
  • After-hours coverage
  • Spam call filtering

Omnichannel Inbox

One workspace for every conversation — phone, SMS, email, chat, and forms — with full history and AI-assisted replies.

  • SMS & email unified
  • Chat & form capture
  • Full conversation history
  • Team assignment & routing
  • AI reply drafts

AI Outbound

Instantly follows up with new leads from paid ads, marketplaces, or your CRM — before they go cold.

  • Instant lead follow-up
  • Multi-step sequences
  • CRM & webhook triggers
  • Angi, Stripe, HubSpot
  • Reactivation campaigns
Results

Built for businesses that can't afford to miss a lead.

From med spas to dental practices to home service companies.

"We used to miss 30–40% of our after-hours calls. Now Central handles every one of them and books directly into our scheduling system. It paid for itself in the first month."

RK
Dr. Rachel Kim
Owner · Radiance Med Spa, Austin TX

"Our paid leads from Angi were going cold before anyone could follow up. Central now responds within seconds. Our close rate went up noticeably in the first few weeks."

MT
Marcus T.
Operations Manager · Premier Home Services
Book a demo

See Central in action.

Pick a time and we'll show you exactly how Central works for your business — live, no slides.