AI agents · trained specialists · one operating layer
More work finished. Not more people hired.
The work around the work grows every time your organisation does. Agents execute the repeatable part. When something needs judgment, a multi-factor login, a payer on the phone or a difficult conversation, a trained specialist finishes it.
Your data stays yours. Encrypted in transit & at rest, no training on your data.
CUSTOMER OPERATIONS
Every conversation, handled end to end
Answered, booked, verified and chased, in the software your team already logs into. Deepest in healthcare, running across eighteen industries.
• Call answered • 19:42
booked
• Prior auth filed
chasing
HEALTHCARE
DENTAL
LEGAL
HOME SERVICES
14 MORE
Open customer operations →
SALES MANAGEMENT
Revenue teams and the work after the call
Calls captured, CRM updated, follow-ups drafted, and quiet deals surfaced, all directly inside HubSpot, Salesforce, or Pipedrive.
• CRM written back
3 fields
• Follow-up drafted
approve
CALL CAPTURE
CRM WRITE-BACK
SEQUENCES
COACHING
Open sales →
SPECIALTY EXPERTISE
Custom Solutions Built For EveryHealthcare Specialty
WHAT CENTRAL DOES
Six jobs, one operating layer.
Whatever the industry, the work divides the same way: the repeatable part an agent can run indefinitely, and the part that needs a person.
WHAT CENTRAL DOES
Work enters. Central completes it.
Not a tool your staff have to operate. An accountable workflow, with a record of every action and a named owner for every exception.
01 - WORK ENTERS
Where it already arrives
A call, a fax, a referral, a payer portal, a worklist or a meeting. Central picks work up in the channels your organisation already uses.
02 - AGENTS EXECUTE
The repeatable part
Signing in, assembling documentation, submitting, chasing, booking and writing the system of record back. Nights, weekends and holidays.
03 - PEOPLE FINISH IT
Everything else
Denials, appeals, peer-to-peers, multi-factor challenges and the calls that need a human voice, with the context attached.
WHO YOU'RE TALKING TO
Wing brings the people. Central brings the agents.
We were the ones clicking. Wing has run administrative operations inside businesses for years, and Central is the agent layer we built on top of that workforce.
THE WORKFORCE
Trained people who already run healthcare back offices
Ten thousand companies served. Specialists who work denials, appeals, peer-to-peers and the calls that need a human voice.
THE AGENT LAYER
Agents that work the portals and practice systems
Signs in, submits, chases a determination and writes the result back. Runs nights, weekends and holidays without a queue forming.
One desk
One contract, one invoice, one team accountable for the outcome
Wing delivers Central. You are not buying software and then staffing it separately.
PROOF
An operating capability, not a pilot.
Provida Family Medicine
Needed clinic operations streamlined.
faster admin ops
fewer billing errors
faster claims
companies served by Wing
across 200+ verified reviews
4.8/5
trained specialists in the delivery network
10,000+
WHO YOU'RE TALKING TO
Tell us the work you cannot keep staffed.
Twenty minutes, no deck. Name it and we will work one in front of you, live, on a test account.
