Plan status, copay and remaining deductible confirmed on every patient before they arrive. We work the payer portal, and when the portal will not answer, we call and sit through the phone tree so your team does not have to.
Verified before they arrive.
Wing has run operations inside businesses for years. Central is the agent layer on top of that workforce.
Of front-office AI priority is registration and eligibility, per MGMA
Verification runs overnight, so tomorrow's schedule is clean by morning
Patients surprised at the desk by coverage they did not have
It runs on your schedule, not on someone remembering to check.
A day on the desk.
What 24/7 actually looks like. Illustrative, based on the volumes practices tell us they run.
6:00 AM
Tomorrow is already verified
Every appointment on the next day's schedule has been checked overnight. Clean patients pass silently
8:40 PM
A late add-on appears
A same-day booking lands. It is verified within the hour, not at check-in.
1:10 PM
A portal goes quiet
UnitedHealthcare returns nothing useful, so the agent calls instead and works the phone tree.
4:25 AM
A lapse is found
A Humana plan shows terminated. A specialist calls the patient before tomorrow rather than after.
11:00 PM
The next day runs
The cycle repeats for the following day's schedule while the practice is closed.
The agent does one half. Our people do the other.
You are not buying software with gaps in it. You are buying the outcome, and both halves are included.
Re-verifies when a plan changes mid-cycle
Re-verifies when a plan changes mid-cycle
Re-verifies when a plan changes mid-cycle
Everything that needs judgment.
Flags patients who need a financial conversation
Flags patients who need a financial conversation
Both are included in one price. Your team does not get handed the leftovers, and you do not hire anyone to cover the difference
Integrate with 8,000+ apps instantly
Central works with the tools your business already uses. Leads, calls, messages, meetings, tasks, payments, and CRM data stay in sync automatically.
Wing brings the people.
Central brings the agents.
We were the ones clicking. Wing has run administrative operations inside businesses for years, and Central is the agent layer we built on top of that workforce.
Trained people who already run healthcare back offices
Ten thousand companies served. Specialists who work denials, appeals, peer-to-peers and the calls that need a human voice.
Agents that work the portals and practice systems
Signs in, submits, chases a determination and writes the result back. Runs nights, weekends and holidays without a queue forming.
One desk
One contract, one invoice, one team accountable for the outcome
